Customer Ratings & Reviews
- Model:
- 1006861
- |
- SKU:
- 6601341
Customer reviews
Rating 4.7 out of 5 stars with 67 reviews
(67 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the Monitor III A.N.C. Wireless Headphones' sound quality, comfort, and long battery life. The vintage design and portability are also appreciated, along with the active noise cancellation and transparency mode features. However, some users have noted that the headphones can trap heat and moisture.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Work great until they dont
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 months, I got these around early November- by end of December they began to shut off randomly. The battery says it’s charged but sometimes won’t stay on more than a second. Really disappointed, hoping to either get a replacement or refund. Don’t know if it’s just a faulty pair but looking at Reddit it seems like lots of users continue to have issues with getting the headphones to connect via Bluetooth. Bummer!
No, I would not recommend this to a friendBrand response from Customer Service
Posted .HI Anna, thank you for your review. That is a bummer indeed. It sounds like you are experiencing a defective pair, let's get this sorted so that you can enjoy the real experience. Please reach out to the Marshall Support Team through the official online shop for assistance.
Rated 1 out of 5 stars
Not So Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally flimsy pair of headphones. They did not sync to my phone’s Bluetooth even after I charged them (thinking that was the problem). There are external coiled wires which look out of place, and the construction overall seems cheap. I tried on other brands of over-ear style headphones without thinking this badly of any but the Marshalls. Would not recommend!
No, I would not recommend this to a friendBrand response from Customer Service
Posted .Hello Kate, thank you for your review and feedback. Something seems wrong here, they should pair to your bluetooth without any issues. If you need assistance, please reach out to the Marshall Support Team on the official online shop, we'd be happy to help you.