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Customer reviews

Rating 4.8 out of 5 stars with 1244 reviews

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98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is not my kind of movie, too many flashing special effects for my liking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was brought to me highly damaged. 1/10 stars, not worth the buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy achieves low quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sci-fi film. I bought several movies to start a collector's edition with unopened DVDs/blu-rays as an investment for the future. Most of the cases were such poor quality that I returned them. Some arrived with damage. I returned 24 movies and blu-rays. A thoroughly disappointing holiday experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This movie aged about as well as milk left out in the middle of July

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Digital Copy Authorization Code "Not Valid"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this from Best Buy and when I try to download the digital copy, I get an error message that the authorization code is "Not Valid". Then clicking Help takes me to a customer support form that doesn't work because (1) The Matrix 10th Anniversary Edition isn't even listed and (2) one of the required drop-down fields doesn't have any options so I can't submit the form!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warning: This is Matrix NOT Matrix Revolutions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning: This is Matrix NOT Matrix Revolutions. Best Buy - please fix!!

    No, I would not recommend this to a friend