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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 419 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the 24" Front Control Built-In Dishwasher with Stainless Steel Tub's quiet operation and excellent cleaning performance. Many appreciate its ease of use, spacious interior, and stylish design. However, some users have noted challenges with the control panel sensitivity and the top rack configuration. A few also mentioned concerns about the door's sturdiness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-419 of 419 reviews
  • Rated 5 out of 5 stars

    Best D/W on the market .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 full wash arms makes this the best d/w on the market .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the only negative is I accidentally turn it on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    phh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give u a review but we r still waiting on it to come .... but just to let you know that what we did not paid for in cash we put the rest on the best buy credit card . I will be having a hard with that if we are charge interest on what we but on the card before we get the dishwasher

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Big disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the minute it was installed by a professional it Leaked! These are supposed to be tested at the factory. Apparently no one cared enough. It was obvious someone may have “tested” it because there was water in it. Had to call the Maytag service. 2 (TWO) weeks later a tech comes to my house and tells me the motor is bad! On a brand new machine never used! Refused to give me a new dishwasher and instead repaired it. Had to order a new motor. After another week Gone by its finally repaired. Seems to be ok now. I trusted the Maytag brand but I guess I shouldn’t have! Last Maytag I’ll ever buy.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations. MaytagBrand

  • Rated 2 out of 5 stars

    Awful baskets/trays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not pleased with the baskets this dishwasher has. Seems very cheap. So much room wasted when filling with dishes. The posts in the bottom are only 3" tall compared to my old one at 4". I put my old basket in the new dishwasher. Hate the top with the "stadium" arrangement. Plus when we unpacked it there was a dent in back which carried through to the inside. Would have never bought if I got to see it in a store. Giving 2 stars because I like how quiet it is.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for your review. We are sorry to hear that you are not happy with the design of your Dishwasher. It is through customer feedback that we are able to correct and make changes to our products in respect to their quality and overall design. Whirlpool understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you’ve experienced and will forward a copy of your concerns to the appropriate departments for review in future design consideration.

      Thank you,
      Maytag® Social Care Team MaytagBrand

  • Rated 2 out of 5 stars

    Extremely quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still testing the cleaning of plastics​. Corelle does great.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi House, thanks for the review. We regret to hear that your Dishwasher is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Door quality

    Rated 1 out of 5 stars

    Maytag Dishwasher Damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 different Maytag dishwashers were delivered over a several week period. Each had similar damage to the front doors. Each were rejected upon arrival. This damage was not caused from shipping, Maytag packaged these units with obvious damage to the doors.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We're very sorry to hear about the problem with the Dishwasher, Stash. We'd be glad to review the problem with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Be prepared for repair bills.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first 12 months I started having issues with the control panel, unable to change the settings and the cancel function working sporadically. Now the instrument panel in completely haywire. I can’t shut the dishwasher due to continuous beeping when I do. None of the functions work. I’m looking a $200+ repair 12 months in.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey LaurenKelsey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working soon after being installed. Tried resetting but nothing worked. On the bright side, BB made it easier to get a different model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still in the boxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these items are still in my garage right where they were delivered waiting to be installed after the quarantine is lifted

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not All There

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher arrived without all the parts necessary to install. Installers returned it. What's up with that?

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. MaytagBrand

  • Rated 1 out of 5 stars

    At first we loved it. Now, darn thing doesn't work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it ran well, cleaned the dishes as it should then at about six months in, the machine started breaking. First the motor - replaced, then the glasses/cups were coming out dirty, now the darn thing isn't even turning on. Calling Maytag once again - this time to ask for a new machine. That's just too much money to spend on something that breaks down before even one year since installation. My advise - Don't buy it!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Lisa, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 15 months. Then it started occasionally not washing and now it won't wash at all after about 17 months. It fills with water, heats up, and opens the soap dispenser, but the spray arms never do anything. And since the 12 month warranty is past Maytag obviously won't pay for a fix. I bought a Maytag for the supposed reliability, but it turns out their products are junk.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Brett, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Getting the Dishwasher installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I spent $$$ getting the space ready for install, and the plumber tested it, it leaks. Still trying to remedy this situation. Not happy at all.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi K9farris, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 4 out of 5 stars

    Cleans dishes, hard to read labels

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great. My husband was able to install it fairly easily. It has wheels which help sliding it into position. It is very difficult to read the labels under the buttons. If the lights are on, it's impossible as they are very bright LEDs. But, it is quiet, not super quiet but ok and it has a delayed start which is awesome. Most importantly, it cleans!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely quiet and actually cleans the dishes. What more could you ask?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 repairs in 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher in November. We had installed about two weeks later. About a month ago (March) we felt a large water bubble in our floor begin. We called, scheduled a service, and had to pull up our entire kitchen floor. The repair guy told us it was the connection between the valve on the unit and the brass elbow fitting on the hose. So he replaced the valve and put plumbers putty (provided by us, the owners) between to prevent future leaks. It didn’t help it. So we hired a plumber who replaced the brass elbow (because Maytag doesn’t warranty that part) and it was fixed. Yay. Then immediately thereafter the machine started randomly turning on. Any time, all the time. If it was closed, it may turn on. So I called and I was transferred to the safety department because of this! Lots of questions about electrical arcing and smoke. It’s Tuesday, they can’t send someone out until Friday and basically they told me that, even if I received a lemon of a product, they’ll come out a billion times if they have to. But they won’t replace my product until someone says it’s irreparable. Which means the warranty will run out and I’ll be stuck with the bills then. Not only do I not recommend this dishwasher, I think I will steer clear of Maytag as a whole anymore. Which is sad because I have their dishwasher, oven, washer, dryer, and refrigerator in my house. I know one customer for them isn’t a big deal. But dealing with this one company has been a huge deal for me.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hello, we are so sorry for the frustration this has caused. We recommend reaching out to our Specialty Team you have been working with for further assistance. MaytagBrand

  • Rated 1 out of 5 stars

    Ready to go to the landfill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst dishwasher I have ever owned. Due to Covid, we went with this dishwasher over another brand due to delivery wait times. We have now owned this dishwasher a year. It needed repair twice. I was able to fix it once. However, now it needs a new water pump. The Maytag repairman said the water pumps on these dishwashers typically go out in a year. On all the other dishwashers I’ve owned, I’ve never replaced a water pump. Our last dishwasher lasted 13 years and the one before that 20 years without issues. Now we are forced to wash our dishes and wait for the water pump to come in when ever it may arrive. I shouldn’t have to deal with this after only owning this dishwasher a year. Hopefully now the dishwasher won’t sound like I’m standing on a runway and maybe it will actually get the dishes clean. If not, the thing is going in the landfill and my next dishwasher surely won’t be a Maytag.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Adam, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Maytag Dishwasher experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 19 months then the circulation pump failed. What a piece of junk.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Todd, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand