Customer Ratings & Reviews
- Model:
- MDB4949SKZ
- SKU:
- 6420940
Rating by feature
- Cleaning Quality
Rating 4.8 out of 5 stars
- Dry Quality
Rating 4.6 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 24" Front Control Built-In Dishwasher for its impressively low noise level and effective cleaning performance. Many appreciate its ease of use and design. However, some customers have expressed concerns regarding the long cycle time, reliability, and installation process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, DesignCons mentioned:Reliability
Good first impression but very loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first impression when opening the box for this dishwasher is that Maytag is getting it's act together. Off the cuff, it's a good design. A lot of engineering clearly went into fit, form, and function. A huge improvement over past dishwashers that were basically a vertical cooler with plumbing parts attached. Despite the good, I could also see right away where corners were cut. Racks are flimsy, metal is thin, and seals seem a bit sketchy but only time will tell. Also, my last dishwasher was a Kenmore and and was whisper quiet. It had a huge, insulated macerating motor that the only way you knew it was running is by the gentle splashing of the spraybar. This unit has a very small motor, and in comparison, makes a very noticeable humming. Anyway, I can hear the dishwasher from two rooms away so the quiet decibel rating on this dishwasher has to be a joke. At the end of the day, the bar to take the title of "best dishwasher" is low, very low. This simply has to clean better and last longer than the Kenmore, which started malfunctioning little more two years into it. But not surprising, as my model of Kenmore was and is a known disaster. If you have had one, you know what I'm talking about...the dreaded malfunctioning motherboard and spontaneous leaking. Who puts a non-conformal, non-sealed, delicate electronic component in a door that can fill up with hot steam? Who does that? Oh, just about all of the manufactures for over a decade, starting after 2010. $500 dishwasher...corrosion. $1000 dishwasher...corrosion. Kenmore, Whirpool, Kitchenaide...all the same. If you're one of the really unlucky ones, you got the lemon that leaked, rusted, and also failed to clean dishes. Lastly, I have it on good authority, from the mystical appliance shop owner in my city, who is as surly as the "No soup for you!" character in Seinfeld, that new Maytags are solid. That Maytag licked its wounds, and designed a dishwasher that doesn't self-destruct as a feature of it's brilliant design. Only time will tell. One more thing. Because all new dishwashers have turbidity sensors, buy some food grade citric acid powder and run a rinse cycle with a teaspoon of it. It will decalcify your heating element and also help clean the turbidity sensor. If you knew the headache you saving yourself, you'd thank me. Only 4 stars because it's way, way, too loud. Come on Maytag...for $800 you couldn't quiet this thing down a bit???
No, I would not recommend this to a friend Good Dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher for a fair price. It works really well and I really like that it has a hard food disposal. I recommend leaving the door cracked open for a short period of time after the load is done to give the dishes a chance to dry completely before putting them away.
I would recommend this to a friendDoesn't heat!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this dishwasher! Our original Maytag lasted 24 years this one heater doesn't work after a few months and after 2 attempts to get an appointment scheduled for repair very frustrated!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi JMan, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Do Not Recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a lifetime Maytag customer, I replaced my old Maytag dishwasher with a new one. New dishwasher did not dry the dishes and they were wet at the completion of the cycle. Best Buy replaced it with another one and had the same problem at the end of the cycle....wet dishes. Called and told them to come and get it. No more Maytag's for me! Bosch makes me smile now!
No, I would not recommend this to a friendPoor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly designed interior. Racks do not accommodate dishes as well as former dishwasher.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this dishwasher. The only good thing I can say about it is that it is quiet. The door to the unit is flimsy; you can twist it easily. It does not get my dishes clean. It does not have as much room as my previous one, so I wind up hand washing some dishes every night. The owners manual is a joke. It says practically nothing. I cannot tell how much rinse aid is in the dispenser. And it's so low that I have to bend over so far to get something out, and that's hard on my back. I would like to return it and get something else, but that's such a chore. As a Total Tech member, I should be able to do this with no problem, but I don't have high hopes.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, JoyceG. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you
Comedy of errors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To large for kitchen. Installer wanted 400.00 to install. Found out it should have been about half of that. Didn't need new valve just a reducer for the present one
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Crap, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Rust only 5 months old!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 5 months ago and it is already rusting. They are working on covering it under warranty… who knows how long. A 5 month old item should not be rusting.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Nick. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drain hose would not stay on due to where it would clap was sticking out enough . I returned it without ever using it because seen nothing but problems with the drain hose coming off.
No, I would not recommend this to a friendBuy a doshwasher from anywhere but bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been trying to get this dishwasher that ive already paid for over a month ago. Delivery/install has been canceled and reacheduled 8 times. Zero help from anyone. Hours wasted on the phone. Buy your appliances from somewhere competent if youre looking for delivery/install.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello Hoosteen. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Maybe I got a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher stopped working after a week. Best buy technician came and tried to fix it , but he was not able to. It looks like the water pump was broken. Maybe I got a lemon.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey AsifM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for daughter who just brought a house. This is her. Christmas gift.
I would recommend this to a friendlove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it!!! Works great, looks great. I love the dual power filtration, AND that I can get the Warranty on it.
I would recommend this to a friendReturn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit. Went by measurements online and what ours measured, installers said it wouldn't fit so have to return dishwasher. Love Maytag appliances, sad it won't fit.
I would recommend this to a friendBad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work made a loud noise and installation was not good. Look elsewhere for your major appliances
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DianneT. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Not buying a gain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working since day one! I’m not sure what is going on with Best Buy employees theses days
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, RamL. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
NO POWER CORD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not come with a power cord. Wish they would have notified me before it arrived to my house and I couldn’t use it
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Don't buy the service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. I purchased the extended plan and they could care less if they help you. It's been broken for months and nobody can find the parts.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello LisaLong, In purchasing extended service coverage from a third-party administrator, you are contracting with and delegating authority to that provider to administer service and/or maintenance for your appliance in lieu of the manufacturer.
Any decisions made by an extended service plan provider, in regard to continued repair of your product versus replacement or reimbursement, or in regard to the service provider used to perform appliance repairs, are at the sole discretion of that service plan administrator. Maytag has no jurisdiction over your service plan or its administrator.
Your comments have been documented in your customer file and are available for review should you need to contact Maytag at a future date. However, in regard to resolving your current appliance concern, we must refer you to your service plan administrator for further assistance.
The extended service company should be abiding by the terms and conditions of your extended warranty. You will want to review your contact and discuss your options further with the plan administrator that holds your contract as they will be able to provide you with the best assistance possible.
HORRIBLE PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IF I COULD GIVE IT A 0 I WOULD. I BOUGHT IN JAN, COULD NOT GET PLUMBER TO INSTALL TILL FEB. WHEN INSTALLED HE SAID IT WAS VERY LEAKY - THE DOOR DOES NOT SEAL
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello MAYTAGDWMDB494SKZ! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Do not purchase appliances from Best Buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not working and Geek Squad never fixed it after 4 months and 4 visits where they were 4 hours late.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Ihatebestbuy. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!