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Customer Ratings & Reviews

Your price for this item is $719.99

Customer reviews

Rating 4.4 out of 5 stars with 212 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value this 24" Top Control Built-In Dishwasher's quiet operation and excellent cleaning performance. Many appreciate its ease of use and the ample space it provides for dishes. However, some find the top rack less useful than expected and note that the wash cycles can be lengthy. The dishwasher's quality, fingerprint resistance, and overall appearance also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-212 of 212 reviews
  • Rated 1 out of 5 stars

    Dishwasher is fine. Best Buy is awfuk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible experience getting this installed correctly. 7 appointments (but only showed up twice). Weekly calls. Everyone points the finger at some other department. Total clown show and not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Paul, thanks for the review. We regret to hear that your Dishwasher is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is awesome works super well and the rack on top is great for spatulas! 4/5 bc the second rack keeps breaking this is my second time calling for repair. Thank goodness for the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice dishwasher for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old GE dishwasher started leaking and after 13 years I decided it was better to purchase a new one than try to fix it. After researching a number of options, I settled on this one. So far I am quite pleased. It is orders of magnitude quieter than my old one and seems to do a great job of actually getting dishes clean. I purposely put plates in without rinsing them and they cam out perfect. I can't speak to reliability yet since I've only had it a few days. So far I haven't found as much use for the third rack, but I am happy that it can be removed if I decide it isn't that useful. Installation wasn't terrible but took longer than I expected. Be sure to measure carefully the distance from the bottom of the counter to the floor as instructed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    After a rocky start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like so many others I was very confused by all the reviews on all the various dishwashers. My Frigidaire Gallery Dishwasher "died " after 2 years and 2 weeks. The repairs are expensive and take weeks. I decided to just buy a new one , mainly because I cook constantly and as a result , I am "dishwasher dependent". I looked at Bosch and Kitchenaide also because I wanted one that will last. I bought this one because the racks , tub and motor have a 10 year warranty. Anyway , after it was installed the installer noticed the top rack was broken , and the door had a long dent along the top. He called Best Buy and they arranged for a replacement the following week. That was fine, "these things happen". When I looked at the follow up paperwork the replacement was scheduled for 7 weeks !! I was beyond angry and called the customer service number and a great rep named Cheri helped me. She rescheduled for me , and I now have the dishwasher. It is very quiet and powerful. I experimented with rock hard dried- on egg that had coated a spatula and it came out gleaming, you really don't have to pre-rinse, so that saves water and time . So far it seems like a true step up from the last one .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Plastic components keep breaking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher and it did a fine job cleaning dishes, but the plastic components keep breaking. I’ve had to purchase replacement plastic parts for the upper rack at least 3 times in the last two years and it just broke again today. It seems like the plastic pieces get weaker and weaker from the hot water and eventually just snap. I tried going the Maytag maintenance rout, but to get a technician to look at it was way more expensive than just buying new parts. It is so annoying and I regret purchasing this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got a lemon and no support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a lemon and between the incompetent service and the lack of care by anyone I spoke to at maytag, I spent nearly $1000 to get a dishwasher that barely worked for 1.5 years. The whole experience is so maddening I am never buying maytag again. Shame on them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use basic washing (automatic option) so far. No time to try for anything else. The machine washes good and dry well after all cycles. I am happy with it. I will recommend this machine.

    I would recommend this to a friend
  • Cons mentioned:
    Top rack

    Rated 1 out of 5 stars

    big waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top rack in this dishwasher is a big waste of space, nothing fits in there you cannot move it down to hold things . Then after barely 3 years and not used daily this thing quit. Don't know what is wrong but it throws the pod in there and doesn't wash. Now the expense of calling a repairman who probably will charge more than it's worth to fix and this thing cost over $800 to get it home and set up. To think I had to have a MAYTAG, big mistake BIG Looked at a newer model they are made even cheaper

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Be wary of this brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have this exact model, but I have a very similar one. It seemed like a very good product initially, and then my husband brushed against the door, and the door no longer closed. We had it fixed by Maytag, and guess what, it happened again. That's right. The product claiming to be so strong and sturdy cannot withstand a light knock to the door. But that's not all. One year old, and its electronic control goes and it won't rinse anymore. So much for all the claims. I will say that when it works, it does a good job of cleaning dishes, but I can't say it is well made or dependable. I replaced an absolutely awful Kitchen Aid with this machine, and basically, it is the same machine with the same poor design and build.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      RuthH, thank you for your review.

      We'd like to apologize for the issues you're having with your Dishwasher. We’d like to discuss your review with you further. To do so, please respond back to this email address, [email protected], with your name, phone number, street address, the model & serial number of your Dishwasher, as well as the date of purchase.

      We look forward to your reply.
      Thank you,
      Maytag® Social Care Team MaytagBrand

  • Cons mentioned:
    Top rack

    Rated 1 out of 5 stars

    Manufacturer defect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third rock is stuck the day when it was installed. There is a manufacturing defect. The top rack is not moving and breaking when tried the close the dishwasher door.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Guinevere, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Stopped working after 27 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dishwasher stopped working after 27 days or approximately 15 uses. The repair guy just told me the motor is shot so a new one will need to be installed. I'm not a happy customer right now. The dishwasher was delivered 3 days late and now we'll be without one for another week.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Brad, thanks for the review. We regret to hear that your APPLIANCE is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Don't get screwed...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this dishwasher just over 2 years... after 11 months it stopped working, wouldn't wash. Repaired under warranty with no problem - ended up being the control board. Now, 2 years and 14 days after the original purchase - SAME PROBLEM! Now I get to pay to get it fixed. I DO NOT RECOMMEND THIS MACHINE

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi JJSLC, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand