Customer Ratings & Reviews
- Model:
- MDB8959SKB
- SKU:
- 6398230
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.4 out of 5 stars
- Cycle Options
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the quietness and cleaning performance of the 24" Top Control Built-In Tub Dishwasher. Many appreciate the useful third rack and the overall capacity. Some customers have reported concerns regarding reliability, long cycle times, and issues with the pump and control panel.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
dishwasher door rusts after a year of light use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the bottom part and the handle region of dishwasher door starts to show rust after a year of light use (1-2 times a week).
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, shitongz. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you
Noise issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Maytag that we purchased had noise issues we had a tech that said it wasn't operating as it should, so we returned this particular model twice before we bought a Samsung instead We would have been happy with the Maytag if it didn't make loud noises while running not something you want to listen to for about 3 hours for a regular cycle
No, I would not recommend this to a friendDishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dishwasher except I get a draft from underneath it - never had this with my old washer.
I would recommend this to a friendHORRIBLE!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first dishwasher arrived with a damaged middle drawer. The second one worked fine for eight-and-a-half months until one morning we entered our kitchen to find the flimsy seal had failed and we had water all over our HARDWOOD FLOORS. The Maytag people were USELESS in providing help: we couldn't get through to them on the phone! I would NOT purchase this product. Thank heavens for Best Buy letting us exchange it for a LG.
No, I would not recommend this to a friendPretty but flawed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking unit and has served us well. However, the recirc pump failed just a few months out of warranty. So much for having to call the Maytag repair man!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, MickeyD. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
- Cons mentioned:Reliability
Do Not Recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less five months of light use, the dishwasher has broken. And it's an eight day wait to have it repaired under warranty. Buyer beware.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Unhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First delivered dishwasher was dented. Second one leaks water. Authorized Whirlpool/Maytag repairman was here twice in 1 week. He replaced the gasket around the door, that did not work. He found that we have a leak in the stainless steel tub. We will be calling Best Buy tomorrow morning to get a refund as this dishwasher is back ordered until October. Not going to wait, especially since the next one could be junk also. We haven’t even been able to use this junk dishwasher.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Unhappycustomer, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Worst Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst installation experience I’ve ever had. It’s been an endless cycle of speaking to Total Tech (total waste of money) to repeat what has already been documented, only to be told that it’s being looked into and they will reach out to me with some arbitrary amount of time (which they never do). Best Buy has done nothing to make it right after we were forced to incur additional costs to fix the work done by their third party provider. I will never purchase an appliance from here again.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi NYCGamer. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
PIECE OF GARBAGE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PIECE OF GARBAGE! I bought this for $899 in 2022. The control board is dead. The part is $368.00. If you buy this nonsense get the longest extended warranty offered and make sure it covers everything!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Error after Error
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher a few months ago. It doesn't do a good job of cleaning the dishes. Also is in constant drip pan error,. I currently have a ticket open with Maytag to come replace a clogged drain error even though the drain isn't clogged. Would not purchase this again. gave it 2 stars because Maytag support has been great.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Keextser24, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
BuyerBeware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BUYER BEWARE. Purchase 8/11/22 NEW NEVER USED LEAK ERROR CODE F8/E4 on test after installation. Manufactured defect: tub not sealed. MAYTAG will not replace with new unit. Will have Dishwasher taken to local appliance repair shop, replace tub, return. No timeline given.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey BUYERBEWARE, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Do not buy… run!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Error code and stopped working 4 x in under a year. Whirlpool factory warranty refused to take responsibility for this. I have been without a dishwasher a week each time waiting for a ‘repair’ that repairs nothing. Will never buy their product again
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Michelle. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Wish I had my dishwasher now!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed to not yet have my dishwasher. I didn’t want to give only one star because the dishwasher might be great. I bought this in November but they won’t be able to install it until January 6.
No, I would not recommend this to a friendSleek and good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase and then it was discontinued
I would recommend this to a friendDamaged dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher had a bend in the door and did not seal properly. Caused water damage to wood floor. The whole floor had to be buffed out to match wood colors. Floor repair is costing $1350.00 Dishwasher is supposed to be picked up today but have not received notice of when they are coming. Any other documentation you need, I can provide
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Diane, we are so sorry to hear this. Please reach out to Best Buy for further assistance.
3shelf dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit of a nightmare to hook up; cord barely long enough to reach the outlet; plastic drawers not strong at all; NOT ENUF SPACE for dishes!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for sharing your insights with us, KristnaH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Horrible Racks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the racks. The dishes sit loose, fall over and bang around, causing chips. The dishes don’t dry.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Disappointed, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
dissapoined
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had this dishwasher delivered last week and now I’m waiting to already have it repaired. The soap dispenser is not dispensing when it’s suppose to. After the cycle is done the dispenser is open and the soap is all over the place….
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Nosy. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Stay away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within the year due to a known issue with the "food disposal" blades. Common error code that keeps popping up. MayTag cannot replace the parts. Been without a dishwasher for a month and counting. Stay away!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi FSUHistory, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Too long to wait for replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher was defective, drain pump does not work. It is taking way too long to get a replacement dishwasher installed. Replacement dishwasher came in from the factory 31 December, 2021 but it will not get installed until February 9, 2022. That is unsatisfactory and bad business
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Michael, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!