Customer Ratings & Reviews
- Model:
- MSS25C4MGB
- SKU:
- 6319598
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.2 out of 5 stars
- Design
Rating 3.8 out of 5 stars
Customers are saying
Customers commend the 24.5 Cu. Ft. Side-by-Side Refrigerator for its overall performance, sleek design, and suitable size. However, a recurring issue is the problematic ice maker. Additionally, some customers have expressed concerns about the refrigerator's noise level and temperature control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Maytag but this product was a disappointment. The lighting in the refrigerator and freezer is terrible, all but one shelf is in the dark. The water/ice dispenser is so loud, it sounds like something is broken. I intend on returning this product as soon as I can find a replacement.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey WendyK, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Doesn't have a way to stop from rolling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design! Can't stop it from rolling back and forth! Best Buy contacted the Rep for Maytag and they said that is how it is made. Supposedly I needed to put things in the fridge and that would make it stop from rolling back and forth. I did and it still rolls back and forth. I have had to place 4 big door stoppers (2 in front and 2 in back) to make it stop. It is a big eyesore to see these on my kitchen floor. I have talked to a Best Buy employee and manager about this issue at least 2 to 3 times. I do not have time to research a different refrigerator when I spent at least 2 months researching this one. I went back to Best Buy to see what they could do and the manager said they can't do anything for me since it is made that way. The function of the fridge in relation to keeping my food cold or frozen works fine. I just want it to stop from rolling back and forth!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Lucy, we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.maytag.com/ and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you!
- Cons mentioned:Ice maker
Stay away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible ! Nothing but problems with the ice maker , had to replace the door less than 1 year after purchase ! Everytine the filter is replaced it quits making ice ! When we do exactly what the Manuel says for the past 3 years !!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey KimM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ