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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 255 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend Total Protection (1 Device) Antivirus & Internet Security Software for its reasonable price, ease of use, and comprehensive protection for their devices. They particularly appreciate the inclusion of a VPN for secure browsing and the effectiveness of the antivirus software in safeguarding their data. While some users encountered difficulties during installation, the overall positive feedback highlights the product's value and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 256 reviews
  • Rated 5 out of 5 stars

    Can’t go wrong for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my computer’s protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy download and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using McAfee for a few years after free trial that went with laptop. Easy to set up and worry free, especially from bestbuy. Less expensive too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD TO HAVE PROTECTION ON LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better when there is protection for my documents. However, I get tired of McAfee bugging me for every little thing, I know they mean well but it is annoying especially when I am busy.

    I would recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thanks for the feedback! You can customize your notifications by going into your settings. If you need any help please contact us at service.mcafee.com. mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for one device as I only require protection for a home P.C. ..... It does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t know about Total…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price but very basic in it’s application.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for taking the time to share your thoughts with us, Dan. We're glad to hear you found the product to be of good value and we appreciate your feedback. We're always looking to enhance our offerings! If you have any questions or concerns, please contact us at mcafee.com/support. mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value for best pc protection software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus program with great offer price from best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not total protection. Ever since installing it, all I get are pop -ups and threat warnings.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry if you're not happy with your McAfee subscription. Our team would love to help solve this for you. Please contact us at mcafee.com/support so we can help! mcafee

  • Rated 2 out of 5 stars

    Thing before you purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I called the McAfee representative, she suggested that I need to upgrade the product so I ended up to pay more money and upgrade the product. Because I cannot return this one.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Rita, we're sorry for any confusion. While you can always upgrade to our highest tiered product, McAfee+, you do not need to. McAfee Total Protection includes our award-winning antivirus, Secure VPN, 24/7 identity monitoring and more. Please contact us at service.mcafee.com so we can look into this and correct it for you. Thanks! mcafee

  • Rated 1 out of 5 stars

    Mcafe antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not install in my computer, even technician from Mcafe has not able to help me

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you're having issues installing McAfee. Our team would like to investigate. Please contact us at mcafee.com/support. Thanks! mcafee

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best anti virus solution I have been using it for years and love to purchase the latest model/subscription every year and first time bought it via Best Buy during thanksgiving deal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good virus protection but annoying program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found a few issues that i had suspected but non stop "sign up for deep scan, or some other product"

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback! We'll pass this along to our internal team to improve. mcafee

  • Rated 1 out of 5 stars

    Quality has gone down

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no longer reliable! Hard to install without being compelled to sign up for automatic renewal. I will never buy it again!

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Marie, thank you for the feedback. Please note we do not require you to sign up for automatic renewals. If you need any help to activate and install your protection, our team is available 24/7 at service.mcafee.com. Thanks! mcafee

  • Rated 1 out of 5 stars

    I need to download the product,but I can't find it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I need your assistance. I bought this item on January 2023. Now I am looking for the email that I received from you to download the product, but I can't find it. Can you please send me the email again? Thank you.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, you can find your download code in the Best Buy Digital Library or in the instructions emailed to you. Please check your spam folder if you can not find the email. Please contact us if you have any issues: www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Irritating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slowed down my speed so much I removed it and I tried to check off everything possible to restore without success. Once removed my internet speed was right where it was previously

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Mike, I'm sorry to hear that your Internet speed slowed down. We continue to make significant improvements to our products to ensure it doesn't slow down your device. Our team would be happy to look into this for you and help find a solution. Please contact us at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Mcafee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no real way of telling if this really works. Wouldn’t recommend. There’s no way of telling who or what you can trust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get this digital mess to work and never down loaded and no one ander when u call

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry you're having issues with your McAfee Total Protection software. To activate and install your please visit www.mcafee.com/activate and enter your 25-digit activation code. If you need any help please contact us 24/7 at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Use at your own risk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for me allowed viruses and malware to invade my computer

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for raising this issue. We do offer a virus removal guarantee to ensure your device is clean and protected. Please contact us at service.mcafee.com so we can help resolve this for you. mcafee

  • Rated 1 out of 5 stars

    Not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it the product it was to hard to install, it’s not what I wanted

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, thanks for trying McAfee! To activate and install the product simply visit www.mcafee.com/activate and follow the steps on the screen. If you need any help, please contact us at www.mcafee.com/support. mcafee

  • Rated 3 out of 5 stars

    Ok inexpensive antivirus protection for 1 device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed McAfee Total Protection recently, replacing another more expensive version of McAfee that I have had for several years on the same computer. I had to completely uninstall the previous program in order to install this one, which was a bit of a pain. I am getting more pop-ups and false positives (suspicious activity detected and blocked on this website ... when the website is a major news outlet) with McAfee Total Protection. It seems to use a less sophisticated algorhythm. Antivirus works and is inexpensive. Recommend on that basis, but there is better available if you are willing to pay more.

    I would recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Brian, thank you for your feedback. We'd like to investigate the issues you're having as our new antivirus protection offers our strongest and fastest protection yet. Please contact us at service.mcafee.com so we can help. Thanks! mcafee

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. It’s great knowing I am protected

    I would recommend this to a friend