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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 793 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend Total Protection Antivirus Software for its overall performance and protection capabilities, highlighting its ease of use, straightforward installation, and device compatibility. While users appreciate these aspects, some have expressed concerns regarding the VPN performance. Additionally, a few users find the added notifications for other services to be a nuisance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 810 reviews
  • Rated 4 out of 5 stars

    good value from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fairly easy to download. Settings can be somewhat confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and includes vpn for the best price . Tannk you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lacks relevant information, difficult if a mistake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was difficult from the time of purchase. The code for installation was not mentioned to the customer informing it was on the receipt. Further, if a mistake is made there are no easy way to correct, i had to call the company's office.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Dwayne, thank you for the feedback. We're sorry for any inconvenience. We'll work with Best Buy to ensure this is a smoother process. Thanks! mcafee

  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice that i can add up to 5 different accounts onto my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy coverage all devices

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, ally devices are connected with little effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consuner friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer friendly Love how they bundle up with tax software each year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for fixing my labtop. Geek squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really has helped me. It watches out for hackers. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent antivirus software it keeps my Mac secure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get scammed by best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my laptop well I purchased it with my laptop let me rephrase that, they were supposed to email me the confirmation and all the information to set up the account and they never did so I have yet to be able to use it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it works as designed, but it is also loaded with BLOATWARE that I don't want, including annoying adds for additional products they sell.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Jack, thank you for your feedback. You can customize your notifications and features in your settings. If you need any help, please contact us at service.mcafee.com. mcafee

  • Rated 5 out of 5 stars

    Can’t go wrong for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my computer’s protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy download and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using McAfee for a few years after free trial that went with laptop. Easy to set up and worry free, especially from bestbuy. Less expensive too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I dont want it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bouggt this but destroy all my system operator. I have to deactivate it . So is just waste of money for me too

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you had issues with our product. Our team would be more than happy to help solve this for you. Please contact us at www.mcafee.com/support. mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best anti virus solution I have been using it for years and love to purchase the latest model/subscription every year and first time bought it via Best Buy during thanksgiving deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD TO HAVE PROTECTION ON LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better when there is protection for my documents. However, I get tired of McAfee bugging me for every little thing, I know they mean well but it is annoying especially when I am busy.

    I would recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thanks for the feedback! You can customize your notifications by going into your settings. If you need any help please contact us at service.mcafee.com. mcafee

  • Rated 1 out of 5 stars

    Money wasted.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and four months later I received a message saying that my protection has expired, and I need to buy again. Real disappointment !

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there - we're sorry you're having this issue. You purchased a 1-year subscription so you should not have received that notification. Please contact us at mcafee.com/support with your proof of purchase so we can help solve this. Thanks! mcafee

  • Rated 2 out of 5 stars

    PRODUCT IS ALWAYS WANTING AN UPGRADE TO FIX ISSUES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for. Every time McAfee pops up and does a scan it says there are several problems. We you click on the fix button it says it can the issue if you upgrade your subscription $25 or $40 or more to fix the problem. I feel like I am trying to be "bait and switched" with this product. Not happy about this.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi David, thank you for the feedback. We'll pass this along to the team who manages this to see how we can improve the experience. Thanks! mcafee

  • Rated 3 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and will help you achieve your goals.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    McAfee Total Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing setup. Not as simple as it used to be. Needs to ask before automatically doing things.

    No, I would not recommend this to a friend