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Customer reviews

Rating 4.5 out of 5 stars with 793 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance and protection offered by Total Protection Antivirus Software. Users find the software easy to use and appreciate the straightforward installation process. However, some customers have noted limitations with the VPN performance. Overall, the software seems to be well-received for its core antivirus features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 801 reviews
  • Rated 2 out of 5 stars

    fraud in corperate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't work on chrome books why sellmif you know they wont work on the devicee

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We apologize if you're having any issues installing McAfee Total Protection on your Chromebook. It is compatible with ChromeOS 102.0.5005 and higher. Please contact us at service.mcafee.com so we can help resolve this for you. mcafee

  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    McAfee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security worked fine BUT I was bombarded with upgrade notifications.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Becky, thank you for the feedback. You can always customize the notifications you receive from us by going to your McAfee settings. If you need any help. Please contact us at service.mcafee.com. Thanks! mcafee

  • Rated 3 out of 5 stars

    Not thrilled with the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is hard to install every year. I’m just not sure what antivirus to try next.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Judy, we're sorry if you had any issues installing your McAfee protection. If you need any help, our team would be happy to help. Please contact us at service.mcafee.com. Thanks! mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love McAfee so much more than Webroot! Plus, I can protect my PC, three laptops, and my phone! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easier to customize my computer's protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for one device as I only require protection for a home P.C. ..... It does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Vpn performance

    Rated 2 out of 5 stars

    Not good item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont worth it dont do it product is not user friendly at all firewall is not goid

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry you weren't satisfied with our product. We'd be happy to help solve any issues you're having. Please contact us at www.mcafee.com/support. mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. McAfee is a great total protection for your devices. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    McAfee Total Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my McAfee Total Protection. It's a critical piece of internet security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on Sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on Sale for cyber Monday great Deal For the Price compare to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very good and did everything i hoped it would do and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I now only buy McAfee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other protections and will now only buy McAfee

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to activate it, but we'll see how it works for the subscription time.......

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback! We are always looking for ways to improve the experience for our customers. If you need any help please do not hesitate to reach out to our team at www.mcafee.com/support. mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value for best pc protection software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus program with great offer price from best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing Total About this Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never use McAfee ever again. There is nothing total about this protection. McAfee wants to control my search engines and modify my internet . It also wants to charge me extra for different protections. I do not plan to resubscribe. This anti-virus does nothing.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for your feedback. We're sorry you're not happy with your McAfee Total Protection. You can customize your settings via your My Account. If you need any help, please contact us at mcafee.com/support so we can help solve this for you. Thanks! mcafee

  • Cons mentioned:
    Vpn performance

    Rated 1 out of 5 stars

    doesn't work right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work right, firewall, updates and install is a pain in the but

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Keith, we're sorry you're having any issues. Please contact us at mcafee.com/support so we can help solve this for you. mcafee

  • Rated 1 out of 5 stars

    McAfee canceled my protection after one day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two days after I purchased this and installed it, I recieved a notice that the protection had expired. I will go back to the vendor to reinstate the software. I don't know if this was from McAfee problem, or Best Buy problem. If I cannot resolve this issue, I want my money back.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      I'm really sorry to hear about the trouble you're having with your McAfee subscription. I understand that you're unsure if the issue is with McAfee or Best Buy, either way we're here to help! Please contact us at mcafee.com/support and provide us with the order number, account details, and any other relevant details so we can solve this for you. Thank you for your patience! mcafee

  • Rated 1 out of 5 stars

    Lies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not total protection. Ever since installing it, all I get are pop -ups and threat warnings.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry if you're not happy with your McAfee subscription. Our team would love to help solve this for you. Please contact us at mcafee.com/support so we can help! mcafee

  • Rated 2 out of 5 stars

    I don’t know about Total…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price but very basic in it’s application.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for taking the time to share your thoughts with us, Dan. We're glad to hear you found the product to be of good value and we appreciate your feedback. We're always looking to enhance our offerings! If you have any questions or concerns, please contact us at mcafee.com/support. mcafee

  • Rated 5 out of 5 stars

    Great Value from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This McAfee software is the best value from Best Buy. I saved quite a bit compared to buying it directly from McAfee, and the digital download was very convenient and easy. This is the 3rd year in a row that I have used Best Buy for this, and I will do it again next year.

    I would recommend this to a friend