Customer Ratings & Reviews
- Model:
- MCA950800F050
- SKU:
- 6517346
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance and protection offered by Total Protection Antivirus Software. Users find the software easy to use and appreciate the straightforward installation process. However, some customers have noted limitations with the VPN performance. Overall, the software seems to be well-received for its core antivirus features.
This summary was generated by AI based on customer reviews.
Give me back my $25
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ZERO stars. This feels like a scam. Tried activating the key but the site keeps taking me back to the same activate screen. I signed into my account and tried from there, and still the same result. Wasted 2 days on this. I have been a McAfee customer for the last 3 years, but I guess it's time to just accept my $25 as a loss and find an alternative.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi Tess, we're very sorry you're having issues activating your new activation key. Please visit www.mcafee.com/activate and follow the steps on your screen. Since you have an existing account please use that email address. If you are still having issues, our team would be happy to help. Please contact us at www.mcafee.com/support.
Thing before you purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I called the McAfee representative, she suggested that I need to upgrade the product so I ended up to pay more money and upgrade the product. Because I cannot return this one.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi Rita, we're sorry for any confusion. While you can always upgrade to our highest tiered product, McAfee+, you do not need to. McAfee Total Protection includes our award-winning antivirus, Secure VPN, 24/7 identity monitoring and more. Please contact us at service.mcafee.com so we can look into this and correct it for you. Thanks!
Annoying popups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many ads and popups to purchase their enhancements. No added value and very annoying.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Thank you for your feedback! We'll pass this along, as we're always looking to improve the experience for our customers.
Mcafe antivirus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not install in my computer, even technician from Mcafe has not able to help me
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .We're sorry you're having issues installing McAfee. Our team would like to investigate. Please contact us at mcafee.com/support. Thanks!
Waste of Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the time of this review, I currently work at Best Buy. I had McAfee for a year for free on my university laptop and it was great. I went to get it again for my laptop and desktop. I also tried to put it on my phone. Could not download it on my phone for whatever reason. Both PCs of mine could not connect to the internet because of the McAfee software. I tried on multiple networks as well. I would not get it again, even if it was heavily discounted. Go with Webroot or Bitdefender.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Thank you for your feedback. We are not aware of any issues with connecting to the internet with McAfee. Our team would like to investigate and escalate accordingly. Can you please contact us at service.mcafee.com? Thank you!
I don’t like restrictions in browsing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it, too many restrictions in browsing
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Thank you for your feedback. We're sorry you don't like your McAfee protection. Please note you can customize your settings in your My Account. If you need any help, please contact us at mcafee.com/support so we can help customize this for you. Thanks!
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best anti virus solution I have been using it for years and love to purchase the latest model/subscription every year and first time bought it via Best Buy during thanksgiving deal.
I would recommend this to a friendNot Working in Mac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not working properly in Mac. So please provide refund for this product.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi there, we're sorry you're having issues using McAfee Total Protection your Mac. McAfee Total Protection is compatible with the following machines: build 4.11.1 or higher: macOS 10.15 and above; build 4.9.1: macOS 10.12 - 10.14. Please contact us at service.mcafee.com and we'd be happy to help. If we're unable to assist we offer a 30-day money back guarantee.
Too much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem is it doesn't give you the control over what need to be protected and what doesn't
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Thank you for your feedback. You can personalize your protection via your McAfee protection settings. If you'd like any help doing this, please contact us at service.mcafee.com. Thanks!
Bought on best buy app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get McAfee open on my computer I paid for 1 year it only gave me 1 months free .
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi Jennifer, thanks for your feedback! Sorry to hear you're having issues using your 1-year subscription. To activate your subscription, please visit mcafee.com/activate. Once you've activated your subscription, you can follow the steps on your screen to install your McAfee protection. If you need any help, please contact us at mcafee.com/support so we can help solve this for you.
Its not working as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not working as expected.I keep up getting pop up to install the software, while I still have one i purchased. Morevover when i tried McAfee, one of there customer representative was trying to charged me $100, resolve the issue, that very bad.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi Anthony, thank you for reaching out. Please note our Customer Support team will never charge you. We offer free, 24/7 support. It sounds like you could have parallel subscriptions that are causing the confusion. Can you please contact us at service.mcafee.com so we can solve this for you? Thanks!
good virus protection but annoying program
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.found a few issues that i had suspected but non stop "sign up for deep scan, or some other product"
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Thank you for the feedback! We'll pass this along to our internal team to improve.
Quality has gone down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s no longer reliable! Hard to install without being compelled to sign up for automatic renewal. I will never buy it again!
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi Marie, thank you for the feedback. Please note we do not require you to sign up for automatic renewals. If you need any help to activate and install your protection, our team is available 24/7 at service.mcafee.com. Thanks!
Worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great anti-virus. Have been using last 5 years and absolutely found worth the money.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After many attempts, I was unable to install , the app keeps trying to sell me a different version. I would like to return it .
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .We're sorry you're having any issues installing your McAfee protection. We'd love to help solve this for you. Please contact us at mcafee.com/support. Thanks!
it stinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth the money I will not buy it again It doesn't do what it suppose too
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Thank you for sharing your feedback. We’re sorry you didn’t have a positive experience with your McAfee subscription. Your comments are important to us, and we’d love to understand more about what didn’t meet your expectations. Please feel free to contact mcafee.com/support so we can solve any issues you have. Thanks again!
Good Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I open my PC easy protect and reminder me everytime so i love this software.
I would recommend this to a friendCan't download
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for this but could not download the software. Now all I have it a useless code.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .We're sorry if you are having any issues downloading your McAfee protection. Please visit mcafee.com/activate and follow the steps on your screen to activate. After you've activated, you'll need to download and install the software on the device you want to protect. If you need any help, please contact us at mcafee.com/support.
I need to download the product,but I can't find it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I need your assistance. I bought this item on January 2023. Now I am looking for the email that I received from you to download the product, but I can't find it. Can you please send me the email again? Thank you.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi there, you can find your download code in the Best Buy Digital Library or in the instructions emailed to you. Please check your spam folder if you can not find the email. Please contact us if you have any issues: www.mcafee.com/support.
Great Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.McAfee Total Protection software for 5 devices is a bargain.
I would recommend this to a friend