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Customer reviews

Rating 4.5 out of 5 stars with 793 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the antivirus software's overall performance and protection capabilities, noting its ease of use and straightforward installation process. Many appreciate its device compatibility. However, some users have expressed concerns about the VPN performance and the presence of frequent notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 817 reviews
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    McAfee Total Protection software for 5 devices is a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    black friday purchase good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. Easy to download and set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money I will not buy it again It doesn't do what it suppose too

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for sharing your feedback. We’re sorry you didn’t have a positive experience with your McAfee subscription. Your comments are important to us, and we’d love to understand more about what didn’t meet your expectations. Please feel free to contact mcafee.com/support so we can solve any issues you have. Thanks again! mcafee

  • Rated 1 out of 5 stars

    Can't download

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this but could not download the software. Now all I have it a useless code.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry if you are having any issues downloading your McAfee protection. Please visit mcafee.com/activate and follow the steps on your screen to activate. After you've activated, you'll need to download and install the software on the device you want to protect. If you need any help, please contact us at mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth it because its hard to use its got too many loopholes.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you had a poor experience with our product. Our team would love to get more details so we can work to improve the customer experience. Please contact us at mcafee.com/support so we can help. mcafee

  • Rated 1 out of 5 stars

    Irritating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slowed down my speed so much I removed it and I tried to check off everything possible to restore without success. Once removed my internet speed was right where it was previously

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Mike, I'm sorry to hear that your Internet speed slowed down. We continue to make significant improvements to our products to ensure it doesn't slow down your device. Our team would be happy to look into this for you and help find a solution. Please contact us at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Not for iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Wish I could get my money back. Makes my iPhone not work correctly.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Patricia, our team would like to understand what issue you're running into so we can help solve this. Please contact us at mcafee.com/support so we can assist. Thanks! mcafee

  • Rated 1 out of 5 stars

    too sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too sensitive hhard to operate beause of interfearane from program

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback. We're sorry if you had any difficulties setting up and using your McAfee protection. Our team would be happy to help solve this for you. Please contact us at service.mcafee.com. Thanks! mcafee

  • Rated 1 out of 5 stars

    Mcafee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no real way of telling if this really works. Wouldn’t recommend. There’s no way of telling who or what you can trust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get this digital mess to work and never down loaded and no one ander when u call

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry you're having issues with your McAfee Total Protection software. To activate and install your please visit www.mcafee.com/activate and enter your 25-digit activation code. If you need any help please contact us 24/7 at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Use at your own risk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for me allowed viruses and malware to invade my computer

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for raising this issue. We do offer a virus removal guarantee to ensure your device is clean and protected. Please contact us at service.mcafee.com so we can help resolve this for you. mcafee

  • Rated 1 out of 5 stars

    Not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like it the product it was to hard to install, it’s not what I wanted

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, thanks for trying McAfee! To activate and install the product simply visit www.mcafee.com/activate and follow the steps on the screen. If you need any help, please contact us at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    McAfee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good security application for my Android phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok inexpensive antivirus protection for 1 device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed McAfee Total Protection recently, replacing another more expensive version of McAfee that I have had for several years on the same computer. I had to completely uninstall the previous program in order to install this one, which was a bit of a pain. I am getting more pop-ups and false positives (suspicious activity detected and blocked on this website ... when the website is a major news outlet) with McAfee Total Protection. It seems to use a less sophisticated algorhythm. Antivirus works and is inexpensive. Recommend on that basis, but there is better available if you are willing to pay more.

    I would recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Brian, thank you for your feedback. We'd like to investigate the issues you're having as our new antivirus protection offers our strongest and fastest protection yet. Please contact us at service.mcafee.com so we can help. Thanks! mcafee

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    RELIABLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is working well .. so far its protected from viruses and stuff

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this service for years, it’s the best, and very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great product at a quality price; easy to install and activate too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    McCaffee Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This total protection software is really effective against viruses ans other problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to download and install the program no difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    McGee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Best price around and does the job well

    I would recommend this to a friend