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Customer Ratings & Reviews

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Comp. Value: $99.99

Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and protection capabilities of Total Protection Antivirus Software, noting its ease of use and straightforward installation process. Many appreciate its device compatibility. However, some users have expressed concerns about the VPN performance and the presence of frequent notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 722 reviews
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti-virus. Have been using last 5 years and absolutely found worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many attempts, I was unable to install , the app keeps trying to sell me a different version. I would like to return it .

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you're having any issues installing your McAfee protection. We'd love to help solve this for you. Please contact us at mcafee.com/support. Thanks! mcafee

  • Rated 1 out of 5 stars

    it stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money I will not buy it again It doesn't do what it suppose too

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for sharing your feedback. We’re sorry you didn’t have a positive experience with your McAfee subscription. Your comments are important to us, and we’d love to understand more about what didn’t meet your expectations. Please feel free to contact mcafee.com/support so we can solve any issues you have. Thanks again! mcafee

  • Rated 4 out of 5 stars

    Good Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I open my PC easy protect and reminder me everytime so i love this software.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't download

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this but could not download the software. Now all I have it a useless code.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry if you are having any issues downloading your McAfee protection. Please visit mcafee.com/activate and follow the steps on your screen to activate. After you've activated, you'll need to download and install the software on the device you want to protect. If you need any help, please contact us at mcafee.com/support. mcafee

  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    McAfee Total Protection software for 5 devices is a bargain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I need to download the product,but I can't find it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I need your assistance. I bought this item on January 2023. Now I am looking for the email that I received from you to download the product, but I can't find it. Can you please send me the email again? Thank you.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, you can find your download code in the Best Buy Digital Library or in the instructions emailed to you. Please check your spam folder if you can not find the email. Please contact us if you have any issues: www.mcafee.com/support. mcafee

  • Rated 5 out of 5 stars

    black friday purchase good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. Easy to download and set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth it because its hard to use its got too many loopholes.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you had a poor experience with our product. Our team would love to get more details so we can work to improve the customer experience. Please contact us at mcafee.com/support so we can help. mcafee

  • Rated 1 out of 5 stars

    Not for iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Wish I could get my money back. Makes my iPhone not work correctly.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Patricia, our team would like to understand what issue you're running into so we can help solve this. Please contact us at mcafee.com/support so we can assist. Thanks! mcafee

  • Rated 1 out of 5 stars

    too sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too sensitive hhard to operate beause of interfearane from program

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback. We're sorry if you had any difficulties setting up and using your McAfee protection. Our team would be happy to help solve this for you. Please contact us at service.mcafee.com. Thanks! mcafee

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to download and install the program no difficulty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mcafee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no real way of telling if this really works. Wouldn’t recommend. There’s no way of telling who or what you can trust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get this digital mess to work and never down loaded and no one ander when u call

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry you're having issues with your McAfee Total Protection software. To activate and install your please visit www.mcafee.com/activate and enter your 25-digit activation code. If you need any help please contact us 24/7 at www.mcafee.com/support. mcafee

  • Pros mentioned:
    Device compatibility, Protection

    Rated 5 out of 5 stars

    Anti virus.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your device. Good solid company.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Use at your own risk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for me allowed viruses and malware to invade my computer

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for raising this issue. We do offer a virus removal guarantee to ensure your device is clean and protected. Please contact us at service.mcafee.com so we can help resolve this for you. mcafee

  • Rated 1 out of 5 stars

    McAfee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good security application for my Android phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok inexpensive antivirus protection for 1 device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed McAfee Total Protection recently, replacing another more expensive version of McAfee that I have had for several years on the same computer. I had to completely uninstall the previous program in order to install this one, which was a bit of a pain. I am getting more pop-ups and false positives (suspicious activity detected and blocked on this website ... when the website is a major news outlet) with McAfee Total Protection. It seems to use a less sophisticated algorhythm. Antivirus works and is inexpensive. Recommend on that basis, but there is better available if you are willing to pay more.

    I would recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Brian, thank you for your feedback. We'd like to investigate the issues you're having as our new antivirus protection offers our strongest and fastest protection yet. Please contact us at service.mcafee.com so we can help. Thanks! mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    McGee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Best price around and does the job well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    McCaffee Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This total protection software is really effective against viruses ans other problems.

    I would recommend this to a friend