Customer Ratings & Reviews
- Model:
- MCA950800F046
- SKU:
- 6410142
to a friend
Customers are saying
Customers are pleased with the easy installation, protection, and price of the Total Protection (5 Device) (1-Year Subscription). Many users have commented on how simple it is to set up, even for those without technical expertise. Customers also appreciate the level of protection it provides for their computers. Additionally, many have praised the product's affordability, considering it a great value for the price.
This summary was generated by AI based on customer reviews.
Don't do it, buy Trend Micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how I was talked into getting this (it was by an IT person around my work) but when my trend micro expired, which I was happy with, I traded it out for this junk. It doesn't catch much and constantly causes performance issues. I feel as if my computer is worse off now, so much so I refused to download it on my other computers. One of the biggest annoyances is the fact it changes your search engine to Yahoo... constantly. It doesn't tell you this directly, it asks you if you want to protect your internet searches and you say yes. From then on, it will change your preferred search engine to Yahoo. I am purchasing Trend Micro again and just eating my 2 years (I bought the "hey get your second year 80% off if you pay now" ploy)
No, I would not recommend this to a friendBrand response from McAfee Service
Posted .I'm sorry you have had this experience, but it is Microsoft who changes the browser because Yahoo pays them to do it. There is a checkbox you can uncheck to stop that from happening and I believe there is also a way to set Window to not allow that, but you would need to ask Microsoft more about that. As far as the performance issues, we have been repeatedly tested as having one of the lowest impacts to system performance so there may be other issues you are experiencing. We also have a 30-day money back guarantee, so you can get a refund and and not eat your 2-years investment. Contact our support team at service.mcafee.com or 866-622-3911 with proof of purchase and they will refund your money. Please let me know if there is anything else I can help you with.
- Pros mentioned:Price
Ravi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By mistake I selected digital copy and local store did not help to cancel and gave lots of trouble. Product has no issue at all. Issue was local store staff
I would recommend this to a friend Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to use this program consistently since I downloaded it on my Mac. Every other time I try it sends a "Failure to load" message.
No, I would not recommend this to a friendMcafee
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They say that it expire when its suppose to be for a year
I would recommend this to a friendTerribly slow, hate it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since i installed this on my laptop, it has slowed down significantly. Takes minutes to start up and glitches whenever i try to open my menu bar. It has messed up alot of functions on my computer. Never buying this again.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i haven’t been able to install this on my device, i wasn’t provided the code. when i called. best buy they were unable to help me. They said they would email me to follow up and never did.
No, I would not recommend this to a friendBrand response from McAfee Team
Posted .Hi Molly, I am sorry you never received your code. Can you please check your junk/spam mail to see if the email accidently went there? If not, please contact us at service.mcafee.com with your receipt and we'd be happy to help solve this for you.
Won't load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not install on my computer. I went through McAfee support and still can't get it to load. Since it is a digital download I can't get my money back either. These need to be sold with a disk.
No, I would not recommend this to a friendBrand response from McAfee Service
Posted .I'm sorry you are having issues. You can get your money back, though, just not from Best Buy. McAfee offers a 30-day money back guarantee. You just need to contact our support with proof of purchase and they will refund it for you. It sounds like you did get in touch with our support and not a fraudulent site or I expect I would be hearing how they tried to get more money from you. But just in case, here is our support contact information: service.mcafee.com or 866-622-3911. I also assume you went through the proper steps to install, but just in case, here is what you need to do. Go to https://www.mcafee.com/activate to enter your code and setup your McAfee account. You will be asked to setup auto-renewal, but this is optional and can be skipped by clicking on the X. After that, it should start the download and install. Please let me know if I can do anything further to help.
Did do what i wanted, not sure if worth the money.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to get rid of a yahoo redirect malware that was already on my MacBook but it didn’t detect it and remove it. I download a free one from online and it found it and removed it easily.
No, I would not recommend this to a friendBrand response from McAfee Service
Posted .I'm sorry you had this experience. Did you do a full scan after installation? The normal scan is a "quick" scan which only monitors the most commonly targeted areas of the system in order to not impact the performance. A full scan, as the name implies, is a much more comprehensive scan that looks through everything on your system. We do offer a 30-day money back guarantee if you are unhappy for any reason. Contact our support team with a proof of purchase to claim your refund at service.mcafee.com or 866-622-3911 at any time. If you have any additional questions, I can answer them for you here.
Couldn't download the software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to contact Mcafee for them to download the software to my computer. Couldn't download it on my own. Never had this problem before so this was disappointing.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get it. After downloading in less then a month said I had buy another year.
No, I would not recommend this to a friendnone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i need a charge back refund because you were not able to send my purchase please take care of this soon thanks lee nylen
No, I would not recommend this to a friendBrand response from McAfee Service
Posted .I'm sorry you didn't receive your purchase. You should have received an email from EZ Codes to Go with your product code and instructions. Best Buy also has a Digital Library where they keep that information handy for you. If you need help finding those, you will need to contact Best Buy support. You have reached McAfee support here. As far as what we can do for you, we do have a 30-day money back guarantee that you can redeem by contacting our support with proof of purchase. They can be reached at service.mcafee.com or 866-622-3911 at any time. But it sounds like you just need to receive the product, which should be pretty easy for Best Buy to fix for you. If you do receive your Product Key, go to https://www.mcafee.com/activate to redeem it. Just follow the on-screen instructions at that point. Note that you will be asked to sign up for auto-renew, but this step is optional so can be skipped if you choose and you can still continue with the install. Please let me know if I can help further.
Such Bad product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product I’ve ever bought. It slowed down my computer and made me lose some information as well.
No, I would not recommend this to a friendBrand response from McAfee Service
Posted .Hi there, we're very sorry to hear that you had issues with McAfee Total Protection. If your computer seems slower you can update your McAfee settings to only run scans while you are not actively using your computer. Simply disable “Automatic Scans” and set scanning schedules for periods when you are not actively using the machine, this way you will not notice a drop in performance. As for losing some information, we'd like to understand why this happened. Please contact our support team at https://service.mcafee.com so we can help you!
- Pros mentioned:Price
Awesome deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthy and value for current ongoing cyber world....
I would recommend this to a friend Don't do it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy McAfee Antivirus through Bestbuy. I bought this Nov 2021 and have received no less than 10 spam emails telling me that my protection had expired and they were going to charge my cc automatically. McAfee does not practice what they preach. I'll never use them again.
No, I would not recommend this to a friend