Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $104.99

Customer reviews

Rating 4.5 out of 5 stars with 695 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the software's overall performance, protection capabilities, and ease of installation as significant strengths. Many also appreciate its user-friendliness and compatibility across multiple devices. However, some users experienced challenges with the VPN functionality, citing issues with website access and reliability. A few also reported receiving excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 695 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does the job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for one device as I only require protection for a home P.C. ..... It does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Vpn performance

    Rated 2 out of 5 stars

    Not good item

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont worth it dont do it product is not user friendly at all firewall is not goid

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry you weren't satisfied with our product. We'd be happy to help solve any issues you're having. Please contact us at www.mcafee.com/support. mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. McAfee is a great total protection for your devices. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    McAfee Total Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my McAfee Total Protection. It's a critical piece of internet security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on Sale

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on Sale for cyber Monday great Deal For the Price compare to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very good and did everything i hoped it would do and more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing Total About this Protection

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never use McAfee ever again. There is nothing total about this protection. McAfee wants to control my search engines and modify my internet . It also wants to charge me extra for different protections. I do not plan to resubscribe. This anti-virus does nothing.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for your feedback. We're sorry you're not happy with your McAfee Total Protection. You can customize your settings via your My Account. If you need any help, please contact us at mcafee.com/support so we can help solve this for you. Thanks! mcafee

  • Cons mentioned:
    Vpn performance

    Rated 1 out of 5 stars

    doesn't work right

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work right, firewall, updates and install is a pain in the but

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Keith, we're sorry you're having any issues. Please contact us at mcafee.com/support so we can help solve this for you. mcafee

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I now only buy McAfee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other protections and will now only buy McAfee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best value for best pc protection software

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus program with great offer price from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    complicated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to activate it, but we'll see how it works for the subscription time.......

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback! We are always looking for ways to improve the experience for our customers. If you need any help please do not hesitate to reach out to our team at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    McAfee canceled my protection after one day.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two days after I purchased this and installed it, I recieved a notice that the protection had expired. I will go back to the vendor to reinstate the software. I don't know if this was from McAfee problem, or Best Buy problem. If I cannot resolve this issue, I want my money back.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      I'm really sorry to hear about the trouble you're having with your McAfee subscription. I understand that you're unsure if the issue is with McAfee or Best Buy, either way we're here to help! Please contact us at mcafee.com/support and provide us with the order number, account details, and any other relevant details so we can solve this for you. Thank you for your patience! mcafee

  • Rated 2 out of 5 stars

    I don’t know about Total…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price but very basic in it’s application.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for taking the time to share your thoughts with us, Dan. We're glad to hear you found the product to be of good value and we appreciate your feedback. We're always looking to enhance our offerings! If you have any questions or concerns, please contact us at mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Lies

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not total protection. Ever since installing it, all I get are pop -ups and threat warnings.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry if you're not happy with your McAfee subscription. Our team would love to help solve this for you. Please contact us at mcafee.com/support so we can help! mcafee

  • Rated 5 out of 5 stars

    Great Value from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This McAfee software is the best value from Best Buy. I saved quite a bit compared to buying it directly from McAfee, and the digital download was very convenient and easy. This is the 3rd year in a row that I have used Best Buy for this, and I will do it again next year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Give me back my $25

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZERO stars. This feels like a scam. Tried activating the key but the site keeps taking me back to the same activate screen. I signed into my account and tried from there, and still the same result. Wasted 2 days on this. I have been a McAfee customer for the last 3 years, but I guess it's time to just accept my $25 as a loss and find an alternative.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Tess, we're very sorry you're having issues activating your new activation key. Please visit www.mcafee.com/activate and follow the steps on your screen. Since you have an existing account please use that email address. If you are still having issues, our team would be happy to help. Please contact us at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Annoying popups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many ads and popups to purchase their enhancements. No added value and very annoying.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for your feedback! We'll pass this along, as we're always looking to improve the experience for our customers. mcafee

  • Rated 1 out of 5 stars

    Mcafe antivirus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not install in my computer, even technician from Mcafe has not able to help me

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you're having issues installing McAfee. Our team would like to investigate. Please contact us at mcafee.com/support. Thanks! mcafee

  • Rated 1 out of 5 stars

    Waste of Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of this review, I currently work at Best Buy. I had McAfee for a year for free on my university laptop and it was great. I went to get it again for my laptop and desktop. I also tried to put it on my phone. Could not download it on my phone for whatever reason. Both PCs of mine could not connect to the internet because of the McAfee software. I tried on multiple networks as well. I would not get it again, even if it was heavily discounted. Go with Webroot or Bitdefender.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for your feedback. We are not aware of any issues with connecting to the internet with McAfee. Our team would like to investigate and escalate accordingly. Can you please contact us at service.mcafee.com? Thank you! mcafee

  • Rated 2 out of 5 stars

    I don’t like restrictions in browsing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it, too many restrictions in browsing

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for your feedback. We're sorry you don't like your McAfee protection. Please note you can customize your settings in your My Account. If you need any help, please contact us at mcafee.com/support so we can help customize this for you. Thanks! mcafee