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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $104.99

Customer reviews

Rating 4.5 out of 5 stars with 695 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the software's overall performance, protection capabilities, and ease of installation as significant strengths. Many also appreciate its user-friendliness and compatibility across multiple devices. However, some users experienced challenges with the VPN functionality, citing issues with website access and reliability. A few also reported receiving excessive notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 695 reviews
  • Rated 1 out of 5 stars

    Bought on best buy app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get McAfee open on my computer I paid for 1 year it only gave me 1 months free .

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Jennifer, thanks for your feedback! Sorry to hear you're having issues using your 1-year subscription. To activate your subscription, please visit mcafee.com/activate. Once you've activated your subscription, you can follow the steps on your screen to install your McAfee protection. If you need any help, please contact us at mcafee.com/support so we can help solve this for you. mcafee

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best anti virus solution I have been using it for years and love to purchase the latest model/subscription every year and first time bought it via Best Buy during thanksgiving deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working in Mac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not working properly in Mac. So please provide refund for this product.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry you're having issues using McAfee Total Protection your Mac. McAfee Total Protection is compatible with the following machines: build 4.11.1 or higher: macOS 10.15 and above; build 4.9.1: macOS 10.12 - 10.14. Please contact us at service.mcafee.com and we'd be happy to help. If we're unable to assist we offer a 30-day money back guarantee. mcafee

  • Rated 2 out of 5 stars

    Too much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is it doesn't give you the control over what need to be protected and what doesn't

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for your feedback. You can personalize your protection via your McAfee protection settings. If you'd like any help doing this, please contact us at service.mcafee.com. Thanks! mcafee

  • Rated 1 out of 5 stars

    Its not working as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not working as expected.I keep up getting pop up to install the software, while I still have one i purchased. Morevover when i tried McAfee, one of there customer representative was trying to charged me $100, resolve the issue, that very bad.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Anthony, thank you for reaching out. Please note our Customer Support team will never charge you. We offer free, 24/7 support. It sounds like you could have parallel subscriptions that are causing the confusion. Can you please contact us at service.mcafee.com so we can solve this for you? Thanks! mcafee

  • Rated 2 out of 5 stars

    good virus protection but annoying program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    found a few issues that i had suspected but non stop "sign up for deep scan, or some other product"

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback! We'll pass this along to our internal team to improve. mcafee

  • Rated 1 out of 5 stars

    it stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth the money I will not buy it again It doesn't do what it suppose too

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for sharing your feedback. We’re sorry you didn’t have a positive experience with your McAfee subscription. Your comments are important to us, and we’d love to understand more about what didn’t meet your expectations. Please feel free to contact mcafee.com/support so we can solve any issues you have. Thanks again! mcafee

  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many attempts, I was unable to install , the app keeps trying to sell me a different version. I would like to return it .

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you're having any issues installing your McAfee protection. We'd love to help solve this for you. Please contact us at mcafee.com/support. Thanks! mcafee

  • Rated 1 out of 5 stars

    Can't download

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this but could not download the software. Now all I have it a useless code.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry if you are having any issues downloading your McAfee protection. Please visit mcafee.com/activate and follow the steps on your screen to activate. After you've activated, you'll need to download and install the software on the device you want to protect. If you need any help, please contact us at mcafee.com/support. mcafee

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti-virus. Have been using last 5 years and absolutely found worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I open my PC easy protect and reminder me everytime so i love this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    McAfee Total Protection software for 5 devices is a bargain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I need to download the product,but I can't find it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I need your assistance. I bought this item on January 2023. Now I am looking for the email that I received from you to download the product, but I can't find it. Can you please send me the email again? Thank you.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, you can find your download code in the Best Buy Digital Library or in the instructions emailed to you. Please check your spam folder if you can not find the email. Please contact us if you have any issues: www.mcafee.com/support. mcafee

  • Rated 5 out of 5 stars

    black friday purchase good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. Easy to download and set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth it because its hard to use its got too many loopholes.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      We're sorry you had a poor experience with our product. Our team would love to get more details so we can work to improve the customer experience. Please contact us at mcafee.com/support so we can help. mcafee

  • Rated 1 out of 5 stars

    Not for iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Wish I could get my money back. Makes my iPhone not work correctly.

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi Patricia, our team would like to understand what issue you're running into so we can help solve this. Please contact us at mcafee.com/support so we can assist. Thanks! mcafee

  • Rated 1 out of 5 stars

    too sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too sensitive hhard to operate beause of interfearane from program

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for the feedback. We're sorry if you had any difficulties setting up and using your McAfee protection. Our team would be happy to help solve this for you. Please contact us at service.mcafee.com. Thanks! mcafee

  • Rated 1 out of 5 stars

    Mcafee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no real way of telling if this really works. Wouldn’t recommend. There’s no way of telling who or what you can trust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get this digital mess to work and never down loaded and no one ander when u call

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Hi there, we're sorry you're having issues with your McAfee Total Protection software. To activate and install your please visit www.mcafee.com/activate and enter your 25-digit activation code. If you need any help please contact us 24/7 at www.mcafee.com/support. mcafee

  • Rated 1 out of 5 stars

    Use at your own risk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for me allowed viruses and malware to invade my computer

    No, I would not recommend this to a friend
    • Brand response from McAfee Team
      Posted .

      Thank you for raising this issue. We do offer a virus removal guarantee to ensure your device is clean and protected. Please contact us at service.mcafee.com so we can help resolve this for you. mcafee