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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.5 out of 5 stars with 538 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality of the product, frequently praising its clarity and richness. They also appreciate its ease of use and very long battery life. Additionally, customers value its versatile Bluetooth capabilities, convenient volume control, comfortable fit, good range, and lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 538 reviews
  • Pros mentioned:
    Battery life, Sound quality, Volume control

    Rated 5 out of 5 stars

    Save my hearing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband who is hard of hearing. They block out background noise and he can hear the TV much better. Plus the volume on the TV and the headphones is separate so I don’t have to suffer with the TV being too loud. The battery charge lasts a lond time too.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    This made my wife smile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy looking for something would help my wife hear tv again being she’s deaf in one ear and 30% hearing in the other and her hearing aide not being given to her from Kaiser for another month. I found these head phones and smoke on my wife’s face says it all. She can adjust volume to her liking on head phones and I can adjust volume to my liking on tv independent of each other while watching tv together. My wife has special need for earphones like this and she is so very happy to be able to hear tv again and gave control of volume while not affecting volume I set on tv. Imagine how many couples or family members like to listen to tv at different volumes. This device is perfect for this too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] these headphones are great they fit on your ears comfortably and the sound is awesome. they do exactly what it's supposed to do. great sound and comfort and very easy to use features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones would recommend for tv or even gameing they dont have a mic but if your like me and dont really talk to anyone it would be perfect i would 10/10 recommend these to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound and wireless freedom!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sounding components, and allow the user to be free from being chained down by wires

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for use with TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever bought. Easy to charge with cable and easy to use with new TV. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound with four different settings. Headband is not cushioned, but I added a piece of foam rubber and it’s fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fine and it is comfortable to wear. But the on/off button is so tiny, I need a magnifying glass, as well as eyeglasses to find it! Of course, it also doesn't help that the entire unit is black, so you can't find the on/off button OR the volume button in the first place! I put whiteout on both so I could find them more easily. (See pictures with whiteout)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chateau Angeo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchase type but still not able to connect Either to Either of my TV’s…

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Still going strong after a year

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really well functioning headset. The sound quality is great. The padding over the ears don't hurt after a while. They don't feel too heavy on the head or neck. We like using the different sound settings. The only thing that would make it better is if it had the ability to go louder and not ruin the sound or system. Our grandmother is going deaf and these just don't go loud enough for her, so she has to bring her own pair every time she stays with us. The battery life has a really great range. We've left it on by accident over night and after a few uses and the battery still didn't fall below 60%.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Volume control

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it connected with my mom using about 10 min. I was able to turn the volume down for me when we watch together - hope it keeps working this well. It's a miracle my 86-yr-old mom is using it. She is deaf in one ear and hard of hearing in the other. When we upgraded our TV to one with better sound, I couldn't stand being in the same room. I connected with optical cable to Insignia TV and had to change digital audio to PCM.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Sound is good with long battery life per charge. Would highly recommend them. Comfortable ear pads. I like the large R and L printed on the speakers. I makes it easy to put them on correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good but not great - lacks versatility.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects quickly. Good sound. Good range. Easy to hook up. My two problems are the headphones will not pair with my iPhone … Bluetooth yes, but only with this transmitter … AND my biggest peeve is: There is NO MUTE button to avoid the sounds you don’t want to hear without removing the headphones. Seems to be a little (quite) pricey but I was desperate after my first choice (not this) purchase failed to pair a couple of months after the two week return period. Overall satisfied with the intended use but expected more at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veey clear speach and music reception. Really like the long battery life. Very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excellent sound, will need duct tape.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three years the sound, connectivity and battery life remain excellent. However, you’ll need some duct tape.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to use, good sound and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good sound. Comfortable. Good battery life. TV automatically identified and switches to headphone audio when in use. There is an option to pair additional headsets, which is also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent headphones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, setup is easy, holds a charge for quite a while, no problem with dialog syncing. Might be a bit tight for people like me with big heads. I'm hoping it will loosen up a bit with use. NOT noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great option for older user with hearing loss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable wearing over long time periods. Controls are easy to use. Range allows me to prep a meal while listening to TV without disturbing others in the house. Sound quality is really good. Easy to set up. Charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these so i can watch TV while my wife watches Youtube on her phone and we can both enjoy time in the same room without the TV drowning out her little earphones. Also she falls asleep before me and i can now watch tv without disturbing her sleep. The sound is amazing! The charge on these are great! I can walk all around the house and hear the TV in the livingroom. These were the best purchase! Easy to install. The guy at Best Buy was very helpful and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent. Use them with a Smart TV that doesn't have bluetooth. Super clear sound quality with no sound lag. Long battery life!

    I would recommend this to a friend