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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 11123 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 11,123 reviews
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great! Easy setup, no issues. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best Office product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have several devices / family members. Easy to use and gives you all the updates you will need. Activate and you are off to the races.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Microsoft 365 & need it as well as love it. I use to buy once and did not have to renew each year. Now that we have to pay for annual renewals, I bought family one vs individual one with my new computer to accommodate others in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    program's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers allot of programming for your office and for your writing tools along with creative mind for a good price i feel like but i still feel like they could be more descriptive on the product itself and how they all work before buying into it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    App needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It benefits to have the plan because you can't really do anything without the apps. It makes life easier and less complicated .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mi family Very easy to use and the 1 tb of store very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to storing documents in the cloud. Great that software can be used on five devices. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with Microsoft 365 Family! The suite offers a wide range of powerful tools, including Word, Excel, and PowerPoint, which have greatly enhanced my productivity. The cloud storage feature has been a game-changer, allowing me to access my files from anywhere and collaborate with others seamlessly. The regular updates ensure I have the latest features and security patches. Highly recommend!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably unlike other users, I approached this purchase from the point of view that I needed a cloud storage solution like dropbox or google drive. The price of this with 1TB one-drive is very competitive to dropbox and google drive. Then getting the latest versions of Office is a major bonus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad to hear that you are taking advantage of the 1TB of OneDrive cloud storage. It's one of our favorite features.

      Thanks for the review,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    hard to create invitation after instelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    https://www.bestbuy.com/site/microsoft-365-family-up-to-6-people-12-month-subscription-activation-required-windows-mac-os-apple-ios-android-digital/6258038.p?skuId=6258038

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husbands computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thoughtful and knowledgeable. Julian was an excellent salesperson beyond compare. Show me what I needed did not oversell or undersell. So happy with our new computer and monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making this more Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a small business. Was able to quickly download the product on each computer. Has everything we need included and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accomplishing my life goals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Microsoft 365 family . I wanted to use the excellent for medical, doctors, personal and genealogy. Create our life history and story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheerful exchange

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to cancel our long standing 365 package due to email changes. The store cheerfully refunded my package and reissued a new package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outlook has gone downhill

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is still great but with one exception. I preferred classic outlook because color coding helped me keep my schedule straight. This is something the new outlook did away with. Classic was working great until a couple months ago it stopped pulling my new emails from gmail account. J nowongwr use outlook. I use the rest of office just fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, number of licenses and constant updates make this product well worth it's relatively low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is a must have for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that having my Microsoft 365 applications available on all my devices makes for smooth transitions. Sending and receiving last minute updates are just a click away. A must have! !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Experience & Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Microsoft 365 from Best Buy and couldn’t be more pleased with how simple and seamless the entire process was. From checkout to activation, everything worked exactly as it should—no tech headaches, no fine print surprises. The digital delivery was fast, and I appreciated the clear instructions for setup. Within minutes, I was up and running with Word, Excel, Outlook, and all the tools I rely on daily. Best Buy made it easy to get exactly what I needed without any hassle. If you’re on the fence about where to grab your Microsoft 365 subscription, this is your sign—Best Buy’s the move. Great price, great service, zero regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for 5 people for a year, what a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great, the software automatically updates and when new versions of the software come out, you get them. No more being stuck on 2010 when 2013 comes out, etc.. Sure you are now on a subscription plan which has annual costs, but keeping everything up-to-date and running across 5 different PC's or laptops is so easy to manage t it is worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Office product when I purchased my new Asus laptop. At this time I have limited need for Office, but there really aren't any word-processing programs in Windows 8.1 I discovered. My 2 daughters also needed to keep their Office 365 subscriptions active, and this covers 5 devices, so I covered all the bases, and still have two devices for future use, if needed. For about $50 at the time I got the laptop, it was a good deal. It will definitely meet my needs.

    I would recommend this to a friend
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