Customer Ratings & Reviews

Has all the basic tools a family needs. Able to use it on multiple devices.

The family plan is a good plan if you have a large family each with a laptop and who need all the features the MS365 provides. For us, who use only 3 of its components, on possibly 2 laptops, it’s a little too much. But the other packages are there in case we need it. Also, we did get a rebate making it cheaper than the MSOffice version. I hate it is only a 1 year subscription- unlike in the old days when it was almost “lifetime”. MS stop being greedy

I find that having my Microsoft 365 applications available on all my devices makes for smooth transitions. Sending and receiving last minute updates are just a click away. A must have! !

Microsoft is a software I always use for school, work and crafting. I love that you can walkout with the Card/subscription from the store but if you lose it theres no need to panic since the “Longer than the wall of china-Keycode” is also emailed to you. Good i love technology!

I like the fact that I could load this on my Apple too! Also Microsoft has been fair to consider people have more than 2 equipment now. In fact most have 3 in addition to phone.. Desktop, laptop and an ipad. So giving 5 desk/lap and 5 smaller devices is smart!. I think reasonably priced

Easy to install and easy to manage. A great value as well. If you and 5 other of your family use all the features of MS Office, then this makes sense. 99.99 per year for 6 machines vs. 229.00 per system!

[Employee of bestbuy] My family will never use a different product. Between the office package we all use, Defender has saved my family better than other products with credit monitoring.

Microsoft 365 is the best set of productivity apps for serious office work, seamlessly blending the power, speed, and security of desktop-based apps with the convenience of online and mobile platforms.

Easily installed on all devices. Is very adaptable.

Needing an upgrade and this did not disappoint. Added more for the whole family to use.

I recently purchased Microsoft 365 from Best Buy and couldn’t be more pleased with how simple and seamless the entire process was. From checkout to activation, everything worked exactly as it should—no tech headaches, no fine print surprises. The digital delivery was fast, and I appreciated the clear instructions for setup. Within minutes, I was up and running with Word, Excel, Outlook, and all the tools I rely on daily. Best Buy made it easy to get exactly what I needed without any hassle. If you’re on the fence about where to grab your Microsoft 365 subscription, this is your sign—Best Buy’s the move. Great price, great service, zero regrets.

I am very happy with my Microsoft 365 family . I wanted to use the excellent for medical, doctors, personal and genealogy. Create our life history and story.

Excellent product for the first time and the best product

Microsoft 365 family version is worth the investment. It's good for up to 6 people or computers. Easy to upload and easy to use. I will recommend it

My husband and I have been resistant to buy into the subscription based software since we tend to be people who buy something, take really good care of it, and use it for a really long time. But with the pandemic and having to use more devices at home for teaching, we decided to make the jump. Usually, we rue making a jump and lament all that we lost. Yet, this jump was totally worth it! We love all the new features and functionality! My husband especially loves having a one drive and I really love the draw option on word for typing math questions. This product is superior to any google garbage that is offered for free. It has been six months and we have never looked back.

Good experience overall. Downloads easily to all devices. Share across all family for up to 6. Wish had more business level apps such as visio but core apps overall. Great for managing kids access restrictions on their devices.

So far so good. We just got it home and started using them

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to make sure I found exactly what I needed. The store was clean, well organized, and it was easy to locate the products I was looking for. I especially appreciated how quickly I was helped and how the team explained different options without being pushy. Great prices, great service, and I’ll definitely be coming back for my next purchase!

The installation on our first computer went smoothly. Attempting to set up sharing rights, and installing the software on another computer following Microsoft's on-line instructions was frustrating at best, and I ended up calling Microsoft for assistance. With Microsoft's help I was able to accomplish the task, but it wasn't easy to find the correct support number to call. It's almost like Microsoft wants you to struggle in installing and configuring their products. You nearly have to be an expert to understand their on-line instructions, and they make it almost impossible to reach live support. Microsoft 365 Family appears to be a good deal, and the software works exactly as expected, but sharing and installing the software on multiple devices is a nightmare.

Works well. Happy with the new upgrade. Good experience so far.