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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11216 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 11,216 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this product for school. Great deal with you purchase a laptop or Mac book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than buying single computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy this instead of the single computer it will pay for itself in 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my old office program. Installed easily, work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed program to continue work on my surface pro. Would rather have not had a subscription that only lasts for 1 year; hoping the renewal price will not be exorbitant. Product arrived timely and works well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We just wanted to let you know that the renewal price is just the standard price for Office 365 Home. If are looking for a way to renew your subscription for less you can always purchase it if you find it on sale and add it to your existing subscription. You can learn how to add time to your subscription here: https://aka.ms/AA5opd6.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Good buy! Very convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and worth the money!! So glad we decided to buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 a MUST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without Office 365, you will be missing out on so much. Not only do you get all the products, Word, Excel, Ppt, Access, Publisher, you also get Cloud Storage for free for EACH person (6 total). That's a bargain for only about $8.00 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Programs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many new features and it is easy to work with. Good program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 MS is the SHIX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has made me and my family office work and creativity much easier and I wouldn't trade it for any other software systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software product is a necessity for everyone who has either a small business or needs to work on personal family matters. Overall I can’t really say anything truly negative about it everything’s positive, however I’d love to have more flexibility on adjusting the product to my specific needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choose I could have made. Use it for school and very friendly user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great software program very important for everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple Computer Software Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes life easy 5 licenses at a time. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional… I greatly appreciate the Technicians. They were very knowledgeable & gave me 1st class service… I will definitely buy from Best Buy again & use Geek Squad! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package installed by my Geek Squad and I haven't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good software to start with and allows you to do almost everthing you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Hasan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very rewarding experience the day we bought the computer tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had everything I needed. Very easy to use and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5pcs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like office 365. I have purchased it for 5pc in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Allows me to write resumes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know all its uses but makes writing and editing resumes easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family should be a one time fee

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft 365 Family. It is used regularly in my household. I don't like paying for this monthly or yearly membership. Microsoft stop nickel and dime-ing the customer.

    I would recommend this to a friend