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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,218 reviews
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this program. It allows me to work faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Microsoft Products this was a no Brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use on all your computers, tablets, or apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a discount on this since I purchased it with a new laptop, but even still, the home subscribtion is a better deal if you need to buy Office for more than one person. Plus, 1TB (each) of OneDrive storage is included, too. I will say that OneDrive has not worked with my VPN service (NordVPN), hence the 4-star review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truely a great value. I bought my kids MacBooks for Christmas and picked the 5 user version of Office 365. I have loaded it on three Macs so far and have been please with how flawlessly it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to locate and use with basic computer skills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had issues with it working unlike the previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works with multi devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have this app in my all devices it's very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have usually used Microsoft Office for my office and I have never thought of purchasing one for my home. But the result was very pleasing. 1. Can have upto 5 PCs or MAC installation and upto 5 Android/Apple phones with office. 2. 1 TB of OneDrive data. Thats huge!!! 3. Up-to date on Office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mulitple uses perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple computers this is a deal to pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, easy to install. great functionality,efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it works for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I needed at the time. Price is a little high for having to renew it every year. It wouldn't be so back if it was 99.00 for 2-3 even 4 years at a time. It might make the selling better on the general public. I think you would have people come back more often, as long as the price included free updates every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Output sound is just awesome. Connected through Bluetooth to our home TV and the sound is very clear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation was not intuitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To this day I don't have full function of this software. Also some reason I'm getting random emails from Geek Squad LLCabout $650+ automatic subscription renewals with 2 different order ids.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. Great for family who have students or anyone who uses their devices. Price was sldo a great selling piint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best office out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use on multiple platforms, a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in October I bought my first MacBook Pro. I thought I could use the Apple programs easily. The programs were easy to use but I found that they did not sync with my Microsoft programs. Then it was too confusing having multiple copies of the same files. I finally broke down and got the new Office and it is working fine. I had a problem initially because the product wasn't activated when it arrived so I couldn't register it. I had to talk to a lot of people at BestBuy before the issue was resolved but once the product was activated, I was able to register it and use it right away. Previously I used Office 2010 so this is a big upgrade for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing with us how you're experience with Office 365 has been so far. We're happy to hear you were able to get support from Best Buy and that you're now up and running with Office. If you ever run into an issue again, we want you to know that Microsoft has your back. Contact us for any Office related issue and our Customer Support Team will be more than happy to help: https://support.microsoft.com/en-us/contactus/

      Cheers to your productivity!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft office, I have no complaints. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 Home works great with my new laptop.

    I would recommend this to a friend