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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 11,218 reviews
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft to update a resume. Unfortunately, my subscription had expired. I can get it at a deep discount through my work but I needed it right then. I was glad to be able to get it and download it quickly to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a must have in your computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, now my kids are learning new skills at school and home thanks to Microsoft Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my family and I with school and work projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful with school work, and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to stay up-to-date on newest version of microsoft programs. and very inexpensive since it provides software for 5 pc's and/or tablets and 1TB cloud storage for each pc or tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valued purchase. I installed on my home pc, laptop and my two daughter's laptops. Much better than online subscriptions. Easy to install also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The standard for Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from full use of all Office apps for a year the Onedrive 1 TB allocation and integration into Windows make it a great deal. Tough to beat it just on cloud storage alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I enjoy the new office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has changed their menu interface again, so just like 2007, this will take some getting used to. This wasn't as difficult a transition as before and it seems to be easier to use. I haven't had an opportunity to try out all the programs yet, but so far word and outlook are very good. I don't care for the 365 option (another Microsoft computer tax to pay), but it is the least expensive option and it comes with 3 licenses that work with both Windows and Mac. Microsoft is more difficult about licensing; once it goes on a device, it stays with that device even if you uninstall it. Their licenses are non-transferable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is wonderful it’s exactly what I need to keep up with my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the family Microsoft 365, but I do wish I could had been able to use it on all my computer desk top, lap top also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but disappointed have to renew yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Quality Software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for a laptop purchased for a daughter. Based on its world-wide acceptance I expect it to perform as represented. I purchased the Family version for its allowance of up to 6 people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took quite a while to get around all the little download problems putting it on 3 different machines, but eventually it worked. Much better than the "free" protection that came with the machine. Not happy that I will hav to keep renewing each year.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear you were able to figure out how to share your subscription across your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Always save your work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a must for school and work. If you have multiple computers then this is the “Best Buy” for your dollar. Only downside is sometimes the programs tend to crash when you open them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new software... You have to try it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra online backup storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since we used any Microsoft software, but this was a great price for our entire family. I really like the bonus of 1TB online backup per family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Microsoft Office. It is so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are too good because they let me know this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know before about this family one but this time when I bought another MacBook one of the employee showed me this one I like it because before I use to pay two different this will be third but luckily I know I bought this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program for keeping things synced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program to keep my office synced so I can always have access to current data. It works very well for me since I spend most of my time out of the office. It is basically the same as the regular office with the exception that things sync automatically which is a great thing for me since it saves me time by not having to do it manually

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft product does the job. Replaces the old version.

    I would recommend this to a friend