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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 11,218 reviews
  • Rated 4 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for my niece when i downloaded it to her computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ALT01

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it somewhat redundant with free software (which I know how to operate without memorizing new processes not having to trust cloud storage); therefore I would't recomment it for folks in their mid 70's,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally worth it to add Microsoft to our 2 new computers and to one that had expired over a year ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy online downloads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ease of the software downloads to our laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and Reliable:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an early adopter to Office 365 and I have to say I've very pleased. Running 365 has proven to be reliable and affordable in comparison to having to buy a full license of the software. The option to share large files via OneDrive saves a lot of times and moves beyond the 2GB file limitation with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes these ways of downloading programs can be a real pain and it seems like at times it says it needs to be updated a month after I bought and installed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for students and easy to use, no need any experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to renew our subscription and the stores we bought from in the past, the cards would not activate, so ran to best buy grabbed this card it activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family- best bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a family and you all use office this is a great product and it saves you money over buying individual 365 subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purcgase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchased computer is perfect for my needs. It has a great screen size, and the price was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for less than $50 and it's good for 5 devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, no problems. I felt it was a decent price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing a componemt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hoping i could Have the screen back ground colored due to my light sensitive Irlen syndrome But I am frustrated that this feature seems to be missing. I would recommend it more if it had that feature of color backgroundI would also give store stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 is better than 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase for the cost, for 6 people! Glad I went with the 6 users instead of 1 user subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent value with new computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value add on with new computer. I miss the days of one time purchase. Not a fan of as a service models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the price of the card and what it offers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do not mind change don't like being changed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as programmed, but I was happy with all my paid for programs upgraded to MSOffice10 many years ago. I find it difficult to work with the new programs to simply do simple tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean... you need to have Microsoft 365 to be compatible with almost anyone doing business so it's a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about an annual subscription to Office, but with several computers in the house this has turned out to be a great buy. Easy install, programs work and get updated regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Microsoft Office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Microsoft Office, especially the fact that Microsoft partners with Linkedin and bring to the market this new featured in Microsoft Words called Resume Assistant.

    I would recommend this to a friend