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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 11,145 reviews
  • Rated 5 out of 5 stars

    Office 2013

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides having the latest MS-Office in the market you will also receive 60 Skype minutes to call your friends and family outside US and its territories. The software is very user friendly and will provide you with 1TB on Skydrive were you can access all your files from whatever device you're using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying out the subscription for one year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had Microsoft Office 2022 software installed onto my Mac Laptop but just wanted to give this a try. I wanted to update it so I’m just going to give this a year to try because this is a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 is very goo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 family version is worth the investment. It's good for up to 6 people or computers. Easy to upload and easy to use. I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fantastic value!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to manage. A great value as well. If you and 5 other of your family use all the features of MS Office, then this makes sense. 99.99 per year for 6 machines vs. 229.00 per system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft 360 worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Family Microsoft 360 is best for our family who’s been using apple products. You can have multiple accounts and share your account to your family. Everyone can use the apps freely whenever they need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is woking fine but a bit expensive, other than that didn't have a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop for the home and added 365 to it because I use excel and word often. The family version was great. My wife and daughters can use it on their laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it 5 stars because I like all the features & apps it offers, i.e. Word, Excel, PowerPoint, One Note and One Drive. Couldn't have it any better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Cheaper to buy here and it comes with extra storage on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service for my daughter in college, but was also able to incorporate it with the home computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle, required software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I could load this on my Apple too! Also Microsoft has been fair to consider people have more than 2 equipment now. In fact most have 3 in addition to phone.. Desktop, laptop and an ipad. So giving 5 desk/lap and 5 smaller devices is smart!. I think reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have been resistant to buy into the subscription based software since we tend to be people who buy something, take really good care of it, and use it for a really long time. But with the pandemic and having to use more devices at home for teaching, we decided to make the jump. Usually, we rue making a jump and lament all that we lost. Yet, this jump was totally worth it! We love all the new features and functionality! My husband especially loves having a one drive and I really love the draw option on word for typing math questions. This product is superior to any google garbage that is offered for free. It has been six months and we have never looked back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have only had a chance to use Microsoft Word. I like the package so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I recommend it if you’re running Apple multiple Apple devices it is a needed needed product. You cannot go wrong with this when it comes to editing printing purchasing or anything with office work great tothis is a great product I recommend it if you’re running Apple multiple Apple devices it is a needed needed product. You cannot go wrong with this when it comes to editing printing purchasing or anything with office work great tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcore Liberty 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ear pods work great. The sound is way better than I ever anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our Microsoft 365. This is our 5th year and it is an essential to every new laptop we get - which is also from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Has it all.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft Office, had the old 10 version. Finally able to enjoy all the upgraded features perfect for your company and family. Love that i can share on all my devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether it be your ability to outfit multiple devices with an updated software set, or simply the optimized features themselves, we're happy you've found the solution you were looking for in your new Microsoft 365 Family subscription. We're excited to be a beneficial addition to you and your family's workspace! Thank you for sharing your story with us, we appreciate it. We're glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Ease between devises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using MS 365 on my iPad, phone and laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased with laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience overall. Downloads easily to all devices. Share across all family for up to 6. Wish had more business level apps such as visio but core apps overall. Great for managing kids access restrictions on their devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal, but difficult to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on our first computer went smoothly. Attempting to set up sharing rights, and installing the software on another computer following Microsoft's on-line instructions was frustrating at best, and I ended up calling Microsoft for assistance. With Microsoft's help I was able to accomplish the task, but it wasn't easy to find the correct support number to call. It's almost like Microsoft wants you to struggle in installing and configuring their products. You nearly have to be an expert to understand their on-line instructions, and they make it almost impossible to reach live support. Microsoft 365 Family appears to be a good deal, and the software works exactly as expected, but sharing and installing the software on multiple devices is a nightmare.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you sharing your experience. We're glad to hear that you were able to get Microsoft 365 Family all set up in the end. We have help pages for both sharing your subscription: https://aka.ms/AA4rino and installing on a second device: https://aka.ms/AA4rq32.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft