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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 11,218 reviews
  • Rated 4 out of 5 stars

    MS Office with 5 licenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office so of course it useful and feature packed: Excel, Powerpoint, Word, Outlook and OneNote. The ideal is to have the capability of a unified office (email & calendars) across all your devices...I'm sure someone has figured out how. It was not me. In previous versions of Outlook you had a checkbox to select one inbox for several email accounts. In this version (365/2013) if you choose IMAP, which is easily accessible across all devices, the one unified inbox is not that simple. Matter of fact, you have to almost hack your own software to achieve it. I gave up and went back to PoP3, which is not integrated across all devices. Also, I found it suited the business user more than the home user in terms of the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft All the way!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked into a Macbook which I hated! Purchased chromebook with Microsoft Word suite. Absolutely Love!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download, helps me do all my tasks at hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from Office 2010. I was concerned it may take a bit to make the switch but it was easy and is filled with so many new features. Very nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this a very good deal for Microsoft Office 365 subscription. I can share this with 5 family members. I highly recommend to backup/sync all of your Office files and documents into OneDrive. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes things easier when using office works and word processing, have plenty off office tools features and storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it helps with projects about business and homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Microsoft office for all my daily business needs. I dont know how i would function without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That what you need to family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good, price is good, installation process is easy. Please review carefully the Skype subscription, no all countries have unlimited landline and cell calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service and with the product purchased. Has been very beneficial for all business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal!! Good for up to 6 user which everyone need in their household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto-Renew Software - Pricey But Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive if you don't use all this has to offer. Must be renewed annually at $99.00. I used to buy the software for much more but didn't need to renew it. This is an auto-renew plan so watch for the renewal notices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for connecting all computers in use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft family pack

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this program i love, because they always make sure you have how to used and have 24 hours customer servicws to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't Understand What This Really Does

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this does what it is supposed to do. All the Microsoft software works and is updated. Best Buy didn't send me an email (as they have in the past) that my auto renew was coming up. I had intended to cancel the purchase and auto renew but seeing that they charged my credit card nothing I could do. Still don't know if I need to keep paying yearly for this based on what other people have explained. A little in the dark on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office for the Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows you to install Microsoft Office on up to 5 PC. We find it very useful when you have multiple people working in Microsoft Office on multiple computers at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a computer, this is an essential, MUST HAVE component in your software library. Every component that makes up this software package is so useful, you could create a business with nothing more than a bank account, a laptop, and This software. My wife and I use this for our online business all the time. Also, if you have a friend (or up to 5) that want to split it with you, or you have a family of 6, it’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyOffice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software download or recharge went fine. I have high expectations that a software manufacturer would have no problem delivering software via the net, but was surprised and happy it went as advertised.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      This is great feedback! We're very happy to hear that your experience was hiccup-free.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Beter than the previous verion from 4 years ago

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well. More for my wife (a teacher) and daughter (a student).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Latest universal MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its a mixed bag. The fact that you get 5 installs on PC's... AND you get 5 more installs on Tablets/iPads. That's a deal. On the other hand, some of the new and improved aspects of Office 2013 leave me befuddled. Most notably are some features taken out of Outlook versus the older 2010 version. So I've actually re-installed Outlook 2010 and am using it in place of Outlook 2013. So if you need Office, its great to have the ability to spread it all over. On the other hand, if you already have what you need installed. I can't see the value in upgrading to 2013 over 2010.

    I would recommend this to a friend