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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,218 reviews
  • Rated 5 out of 5 stars

    Works Great - Easy Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an personal account for a couple years - purchased this to use with the family - great value if you have multiple people with a need - I like the fact I can see all users/devices in my Microsoft account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most recent Best Buy purchase was great. I was attempting to purchase a 12 MS Office license and was informed there was a 15 month license available. I liked the idea and appreciated the new information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used a Microsoft software for a while. Best Buy made the purchase easy by sending me the email with the code and download information. The process was smooth, and it has good results. Come check out this deal!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you received your code smoothly and your installation went quickly.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    We so needed this on devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we were able to acquire this for each personal devices, this was something we all shared. Now we all have it individually & use it at our convenience even when we travel, we don't have to be tied to a home computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Microsoft Office, what more can I say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Office 365 is awesome. I was able to download it onto my iPad, iPhone, and computers at home. It provides the usual Outlook, Word, Excel, and Powerpoint. The one program I use the most is OneDrive. 1 TB of space is more than enough to store all my documents, preventing my iPad, iPhone, and computer from filling up. Microsoft continues to upgrade the program and adding new features making this better than Google Docs. My suggestion to anyone looking for a discount and fearing on spending $99 for one year; wait till Black Friday. I've been pretty lucky and have gotten this program for $80.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really in need of some office software and wanted the best deal I could find. This was it! I got so many options in just this one deal. Plus I can put it on multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good for the number os users. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny was extremely helpful with the installation Microsoft 365 on all my devices! He's a keeper at that location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not like about this is that it is only good for a year but it I was able to download it to more than one computer so that kind of outweighs the 1 year thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use. I use this product for home and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it works well on my laptop. I will be installing it on my husbands laptop also. It also synced with my desktop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that your installation was easy and that Office 365 Home is working well for you.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product thank you bestbuy i will recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is taking a little getting used to Microsoft 365, new to me. But, I have mostly used Microsoft products all of my computer life so I am figuring it out. It will be fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is smooth and simple to install and you get the must updated templates all the time. Great product and I love that I can install it on five devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to load and share

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading was easy and fast. Now my kids can do homework on the same software they use at school. Look forward to loading on all my devices and taking advantage of cloud space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced for the number machines this can be installed on since I am replacing multiple units that have individual installations. This allows me to continue to conveniently use Microsoft products since Google applications have limited functionality in comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product Better Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product needed by everyone Surpassed by Great Activation Support by the Geeks at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the automatic cloud back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that I hesitated before "leasing" my Microsoft office rather than "buying" but I am very happy with the automatic cloud backup from my 2-in-1 laptop. I no longer worry about back-up while I'm on the go. I have yet to leverage the multi-machine access feature, but plan to shortly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect office suite!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use office for work and home. I could not function without it. I use outlook, word, excel the most and they work flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on all my devices love it. Nest Buy is the brst!

    I would recommend this to a friend