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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 11,218 reviews
  • Rated 3 out of 5 stars

    Product serves it's purpose!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product serves it's purpose! I'm just disappointed that Microsoft force you to purchase their subscription instead of being able to buy the product out right!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lord Anthony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software works fine. The download process should be easier to do. Loading on other units should be easier also. If you know Office it is ok, but moving other software documents and file is a little difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy does it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant to purchase Microsoft 365. I feel it terrible to charge for this program yearly and at an aggressive price. However I do love using it and it’s very easy to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Excel and Word but I have a Mac. So this has been excellent for productivity. Not super thrilled with renewing at $100 a year, but multi device non subscription is $230 and you buy that every 3-4 years anyway. Overall, very happy with this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Note: Auto-Renewing thru BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family is a terrific product, I have been using it for several years with my family and am very happy with what it offers. I will not go into detailed review here as many have already described it well. I do want to highlight a caveat with this version from Best Buy. Check the fine print. This is an "Auto-Renewing Subscription". This version ties the payment to Best Buy (not MS) - so you cannot manage it from your Microsoft Account. You must manage it thru Best Buy. For some this may be convenient. However, it could pose a problem if you want to extend your subscription on the MS site, or using a Physical Card purchased from another retailer. Just consider your options before you buy this version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets with this purchase. I love the ability to digitally download Microsoft Office in lieu of, having to keep up with a disk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suite of the best tools! Get this if you want to easily look professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office for Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 1 year subscription that gives access for 3 users to use MS Office tools. The Office 365 is not bad all (compared with the old ones). The subscription offers 1TB of storage for each licensed user which is a good plus if you are using One cloud. Way cheaper than DropBox 1TB cloud storage and can do the same. I, still, would prefer to buy a stand alone version of Office that I can use for at least 5 years as I am not fan of One Cloud. Sure there are some alternatives for MS Office. They are not the same as MS Office! But can sure do almost 99% what MS Office is doing (excluding the Outlook for Exchange)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if you have a lot of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and the bundle helped when adding to other laptops and devices. If you have 3 or more devices to use, then get the 5 device office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional people and quality shower head. This shower head has given me pleasure than any shower I have ever had. I am looking forward to starting each day with the feeling this product brings me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an office fan. It is a must have office suite for all of my computers. This product was also easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with all the Microsoft products I needed! I can't believe you have to pay for it now though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office! Yey!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Best buy makes it easy to subscribe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get back Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family Subscription is everything you need for your family needs. Up to 6 people makes a affordable application for large family's with multiple professionals the smart choice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding good vale from Microsoft 365 Family. We love being able to share it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    I finally surrendered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when my wife and I both got new laptops. We got the 5 user license. I'd used these apps at work and although they're a little flashier than older versions, I am not a user who is able to derive sophisticated utility out of word, excel, power point. My wife wanted Publisher. MS made getting these in other ways relatively more expensive (single user only, updates only as long as the product is supported). In this subscriber mode, you get 1 tb per user of one drive storage and perpetual updates as long as you pay annually. So far, the apps work smoothly for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve word just a tad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, but i wish that word had a component that would allow me to just use the save as and change a document then use send to move it any folder. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second year I've purchased this. It is a geeat program. Does everything i need and more. Super happy they made it in a family plan! Good priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best idea from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to use on multiple devices and the cloud space so my kids don't need to carry around a thumb drive with the potential to lose homework. Now they can upload to the cloud at home and retrieve at school. I also like that we will get the latest releases when they are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it was easy to install and a lot of new stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice software bundle that will meet most all personal needs.

    I would recommend this to a friend