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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,218 reviews
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it can be used on multiple computers..and it’s always the update version when it renews yearly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Worth the price. Great value for the amount paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The effort made to put everything together seems nice. I also liked how it is arranged to be managed under my personal account, though it took me a while to learn and apply on different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal hassle to put the software on multiple computers & synchronize information with ease. Especially useful if you need a "backup" computer to handle time critical tasks or have a large family with multiple computers/devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price for my family and super easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Lenovo Yoga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is exactly what I've needed. I travel a lot and it will be easy to take this with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great discount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle for college students! I do recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sticking with Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Google docs has become increasingly popular, I am definitely a Microsoft Word fan. I wanted it on my new computer, and am glad it includes the entire Office Suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good with this purchase definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely costs more than it should for everyone's day to day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The family pack is just awesome you get 6 accounts with 1TB memory each. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple computers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to use on my new computers if you use Microsoft it’s the best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you work with anybody on anything being written. Family, church groups, school, they all use word processing for something and spreadsheets. Why not use the standard? It's great that I can share this on 5 machines in the household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Getting a office product for a fraction of the price and works like a charm. Just wish the activation process was clearer. Great addition for a person on a discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service is awesome. The Microsoft 365 was exactly what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MS Office Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to upgrade to Microsoft 365 from Office 2013 and share it with my partner. It is hugely beneficial to have access to OneDrive and all computer files on my multiple devices.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you like being able to share your Microsoft 365 Family subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer MS 365 over a google plan as the MS Office is simply too powerful in comparison. The family plan also works internationally unlike the google drive upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rajeev,

      That's a great point! There are tons of exciting and unique features built into your new Microsoft 365 Family subscription, and we're thrilled you have found them all to be beneficial in their own right. Thank you for sharing your story with us! We appreciate your feedback, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    used on both PC and Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Microsoft Office 365 subscriber for the last two years and have found it to be a good value for users with multiple machines. In addition to the five PC and or iMac's you also get access to the iPad version of the same programs. In addition recent changes in the one drive Storage program you now get one terabyte of online storage for as long as you are a subscriber. My only complaint is that the Mac conversion of this program has not been updated in three years. So far that is not a problem as my needs have been met, but others may wish to have the full version and capabilities of the PC version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we've encountered the new version of Microsoft Office where you download it and it's only good for 1 year. Previously, we purchased the pack through work and downloaded on the computer. It seems to be more stable than the previous software versions. We use it for basic computing, so don't see much difference than what we previously used in the past. After reading the reviews, we did want to ensure we purchased the version that will update as updates are rolled out. We'll see over time if has a different feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work ok. Too early to tell just yet as I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the desigh and format. I do wish it had a built in card reader but i bought an add on. Was told it did not come or could not be configured with a built-in card reader. Could be a little stronger with some of the software pre-installed.options.

    I would recommend this to a friend