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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 11,219 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Trial period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Nice freebie for buying the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes multiple people edit a document in different computers easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Programs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and able to be used by multiple family member devices. Solid Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS trusted brand

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a MS office user since 94 and I believe they offer a quality product that many have yet to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and support. Easy download. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Microsoft now more effective for more users. Extraordinary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd time using I'm 60 and it's easy for me to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything keeps costing more and more. I am used to getting the office once and having it for years. Now its basically $100 per year, but it is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third renewal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using MS Office, always have. I really enjoy the quality and professionalism provided to my work through theses applications. Thanks Bill!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family with up to 6 people is really convenient for everyone who needs to use Microsoft word and other office programs included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for the Microsoft new way of yearly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with the extra 3 months. Don’t like Microsoft’s new way of charging you yearly for MS Office but this is about the best way to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Microsoft 365 Personal before but this time wanted to share it with my Dad so I got the Family. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Easy to setup and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome way to purchase this product. The rep in the store was very helpful and knowledgeable about how it works and how to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because I can use it for 6 different devices which allows me to share it with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of subscription based office, but value is there. I share it with family, and the One drive space makes it worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Older was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose it does work better than previous versions, but I don't like the the annual charge, or the fact that the only option for installation is an online download. For those who live in rural areas without high speed internet, this is a huge drawback. One plus is that it can be loaded on 5 devices. I would recommend this only for folks who don't have a previous version already installed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy MS 365 *AFTER* NOT DURING computer purchase!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to activate my MS 365 subscription that I purchased through Best Buy before receiving my ship-to-home computer has been a manifestly MISERABLE experience. It's not clear when clicking on the pre-installed 365 app how or where I should enter the product key, and the Microsoft website sent me round in circles before I figured it out. I don't necessarily think this is Best Buy's fault, and having to buy Office on a yearly subscription is nothing but a nakedly venal shakedown anyway, but since I have to have it I realize it would have been a lot easier if I'd just purchased it off the web after I unboxed the computer. The $10 off just isn't worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bundle, I would definitely utilize this purchase for several of my laptops for the house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Documents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package for a family to be able to have access to files and documents

    I would recommend this to a friend