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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 11,145 reviews
  • Rated 5 out of 5 stars

    Best Buy reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load. Best Buy always has the best prices. No problems with electronic delivery. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an MS Office desktop user for man,y many years. I was a bit concerned switching to the 365 platform but it was a piece of cake. No issue. Didn't skip a beat. Great product and value with the multi device pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well pleased customer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my software. The staff were very helpful and knowledgeable. The person that helped me made sure that I had exactly what I needed before I left the store. I felt good about purchasing the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family three sixty five is very convenient to the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am expressed how smooth my computer works. I am equally expressed with the geek squads help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. Easy to install and easy to share with family & friends. Glad I bought the family version instead of the solo version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On certain 365 apps my computers ask me to purchase a subsciption which I already have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 2016 upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy this isnt just an office 2011 or certain year. I can upgrade to the newest office with a click of a button. Its got more features than what the macs from college used to have. And I like how it comes with 1TB of storage!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bertin N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product. It has all office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family software package

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent software package for the entire family as it can be shared among multiple users and devices well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes the Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everyone uses office so this is a must for computer people. Simple download and now all five of our computers have office. One year suscription and with the purchase of a computer more savings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think this is for a computer we bought two Chris

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this computer that we purchased two Christmases ago and we have not used it yet. I thought I asked and paid for Best Buy to load it for me and show me how to get into it and they did not but my life is had a rough year last year and here I still sit not using it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price to get access for the entire family!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the packet for my new chrome book. Installation was easy and so far, I have had no issues opening the Office tools in OneDrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if you have 5 machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Office 365 is a real value at $99 per year for everything you need. I use my licence for my Mac, Android and Windows laptops and tablets. At $20 per machine per year you get the latest updates and versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Plan is a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family plan is a good value. It was easy to install and necessary for work and home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School ease

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having it. Able to add it up to 6 device. I prefer having the software than the online product as it has more feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the family. It saves us money instead of doing individual subscriptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PURCHASE I allways trust on BestBuy for my technology purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my family use all the time with our work life! Glad I purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft ... what's not to like. It's the 1 suite that gives the more than average user more than they need to take care of my daily needs and routines. Continually getting updates and upgrades automatically is a great feature and i do not have to worry that i am missing out on any. My only "blah" about this is that being Microsoft, what used to take a single to a 2 click away from doing a task the "new and approved" way is to do multiple find and clicks to get to where you need to get to. I always believed the less clicking the easier the task.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're really thankful for you feedback about 365 and we're glad that you're really enjoying the automatic updates!

      Tom
      Microsoft Office Team Microsoft