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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11209 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 11,209 reviews
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, the fact that I can share this subscription to multiple computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I purchased a year subscription to Microsoft. I like that my Microsoft package will stay up to date and that I could install it on both my desktop and laptop computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfiec

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to share with grandson for his schooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, works on across computers, dig the copilot. Along with other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ease of having my documents on all my electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use MS Office 365 primarily for my school work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product primarily for my academic work and have recieved lots of positive feedback from fellow students about the great PowerPoint designs available for presentations. I like that one can also insert comments in the side bar when creating MS Word documents! This feature is great for editting information and providing suggestions or recommendations for improvements to team members written work. I will continue to be a loyal customer of MS products and I have yet to find any significant faults in the software. Great product! I highly recommend MS Office 365 for anyone that is serious about creating eye-catching and stunning presentations in PowerPoint, Word, Access, or Excel programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well pleased customer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my software. The staff were very helpful and knowledgeable. The person that helped me made sure that I had exactly what I needed before I left the store. I felt good about purchasing the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and perfect for use on my Surface Pro7. All the programs you need for any work needing to be done at home or on the go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      Thanks for taking the time to share your experience. We're glad you had an easy installation and Microsoft 365 Family is helping you get your work done!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Easy to use, to many steps to set up online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house needed to upgrade our Office product beyond the trial stages and chose to do so with the multi computer setup. For the price you cant beat it. I think Microsoft is out to gouge you in the long run though, as you have to renew the subscription every year now, where in the past I bought the same type of product for one price (a little more expensive) and it had a lifetime use with it. We are a family on a budget and don't know if we will be able to renew at the time it comes up and might have to wait. I wish they would go back to the old system, even if it costs a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new family plan, has extra needed storage for each person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Diwnload

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was simple and has worked well on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 access tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have endless possibilities with this new software tool. its ability to share between devices is smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving work with this.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing this product, I access to whole tools with the package and made my work easier. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great one for the family with multiple computers. It's great one for money's worth. I only installed it on 3 computers, still its worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its moments of silliness, as with all MS products, but overall, better than Google crap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy installation! Highly recommend for those with large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy a one time installation of Office or use Office 365. If you have multiple PC, this is the way to go. You can use it for both tablets and PC up to 6 installations. It updates with all future changes. However, you have to renew each year. With the one time approach, it's good but is not updated and a good deal if you don't need the latest and greatest.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. We're really glad that you are enjoying Office 365 Home and that it is meeting your needs. If you ever need anything you can reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have for computer and laptop users. It may be slightly pricey but you are getting your moneys worth since you are able to download the programs onto 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office, 365, same thing new title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is the standard, mainly because so many companies use it, but it is matter of preference for personal use. The on line version will update automatically so watch out for changes in the top ribbon, they aren't always obvious at first glance and some features move around. Auto Renewal is a convenience. Shared with two others, so 6 is wasted. It would be better if you could choose the number and have a lower total price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Microsoft subscription. I just wish they would offer special prices for renewals.

    I would recommend this to a friend