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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 11,219 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 356 home edition is great because I can install Microsoft across all my computers but it also has the online storage. The cloud storage from Microsoft is the best deal at 6TB. The drawbacks are it doesn't work with my iCloud stuff but for important documents I would trust Microsoft over third party companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product for high school students to be able multi task and get their work done! I also love being able to keep track of my finances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value if you use Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is the best value if you are using Microsoft Office. I used to buy Office through the Home Use Program which is really very cost effective. However, my employer no longer provides us this program. I have five computers at home for my family and this was the best value to use the Office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the MS Suite. I have been using them for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay more monthly fee :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical monthly subscription. I hate how MS has gone this way but it is what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple computers in our family, so the ability to install on 5 for under $100 a year was more cost-effective for us. The extra storage on OneDrive is used for photos and videos storage, and the service has become stronger over time. I've even moved to using Outlook.com for personal email so that all things are now tied together in a user-friendly single interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word Program is not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and installed the MS 365 and used it, but the Word program doesn't work. What should I do?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is by far the best tools for any business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the whole family is using it !!! thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly as I expected. It is nice to have this to be able to use for up to 6 individuals.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Family easy to use. We love that we can share it too.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Needed the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been running an older version of office for the longest time and so I needed an upgrade. This was much easier than I thought it would be to get all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RickB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional installation by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family benefited from this purchase. very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great options at a Great Value!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options at an even Greater value and so easy to access!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t care for it much

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with apple and I got this because I choose to select tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office for five computers is what i needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would definitely get again, but didn't realize it had a short life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 free months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this since high school and studied the programs extensively in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows software makes using a computer so much more productive. Very much recommend this to anyone that is a working professional or a student.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use and works well for mulitple users across multiple platforms.

    I would recommend this to a friend