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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 11,145 reviews
  • Rated 5 out of 5 stars

    MS 365 is always a good bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 is -- as always -- a solid product. The apps are reliable, and the family version allows multiple family devices. Good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly; all needed software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Office 365, I have all essentials that Microsoft Windows provides with option to save in Cloud. I upgraded to Windows 10 and same package works superbly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the company i work at great purachase and makes it easy for me and my coworkers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and use. I love the features of the program that make home and office use both easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, Best i could find!! Great suite of products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Family 5 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This loaded up just fine on the 5 computers that I bought from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of installing office software ?? Well no more as I got Office 365 and never need to do it again. And installs on multiple computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to download, easy access and wonderful that it covers more than one device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO PROBLLEMS, EASY INSTALL, WILL RECOMMEND. UP TO 6 PEOPLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install. Great value for the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft family subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , very helpful for my job and my personal projects. Very pleased with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is worth it. The only draw down to it is that you have to purchase the thing every year. I can only hope they still offer this again in a year for all the device's that it allows you to put it on this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great suggestion by sales person. We have several computers that all needed MS365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great purchase - we use it everyday. And very simple installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Performance product highly recommend using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tbrown

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy and quick to install. Was able to use right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good package for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past once a month I backed up photos and important documents from two computers in my house to an USB drive and locked it in my office drawer. After my retirement, I need to find a remote location for backup and also to upgrade Office 2003 since I turned in my company's laptop. Meanwhile, I found my brother (west coast) still use ancient Office version and also need file storage. In addition, my son-in-law (living at Denver) needs 1.5 TB storage for his business stuff and Office software. After reviewing all the needs and other cloud storage costs, I found the Office 365 home package appears to be very attractive. So I convinced others to join n share the cost. So far everyone is happy with the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package deal of up to 6 people is the best you can get for Microsoft 365. Be careful when your family members install it. For some reason when my husband installed Microsoft 365 on his computer using the product key I purchased, he still received a bill for the product and we have tried numerous numbers and websites trying to get someone to fix this mistake. If anyone from Microsoft reads this please give us a call at 2152642063. We need assistance. Other than this biggie, the product is a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, other than the fact it's pretty hard to find on Windows 8.1, once you do find it you never forget where it is. Works like a champ and allows to store on both your computer or your cloud...pretty slick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement s/w for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that replaced an older versus that was no longer supported

    I would recommend this to a friend