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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11209 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 11,209 reviews
  • Rated 3 out of 5 stars

    Microsoft has gone to a subscription model...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is the standard for basic office functioning in the PC arena and since Microsoft has gone to a subscription model with Office 365... it is what it is. Happy with the product... not happy with the model. I would much prefer to purchase it outright and own it rather than renting the ability to use the software I don't own. Can't have everything I suppose :-)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Doug, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with updating, easy to add to a computer, great deal as price keeps 6 computers with most up to date Microsoft Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it. Works as rxpected and keeps things up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching Necessities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly switch between Office and Google Docs, depending on what I am doing when teaching. For me, the one thing that is always consistent and improving the most is Microsoft Office. I love the "Family" version because we can have one subscription for all the computers and family members we need in our household. I highly recommend to backup/sync all of your Office files and documents into OneDrive. The best part is we never have to worry about buying a new product every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used short time. So far so good. Wiil use more down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's been a while since I used this programs and wow what a change. I like how easy is to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fit for what I needed. I tend to get a new computer every couple of years, so a subscription was a much better solution to buying a licence that can only go on one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is very compatible with my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 366

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to install, ease of use and compatible to our work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfying Results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, functions and easy to install. Purchased a Mac and received the best results after installing this function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Productivity Suite with Excellent Storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six users, each get full Office apps + 1 TB OneDrive. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the family, can use on multiple devices and everyone has 1tb of on line storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Serves multiple units. Easy to setup with new or renewing old certificate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good software, great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, having the product is a must. Best Buy's support in buying and renewal was fantastic, especially as I was travelling abroad at the time of placing the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is awesome and Best Buy aways comes through with prices and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharing is caring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great discount on the subscription when I bought a new computer and was able to tack it on to my existing account. Now my kids and I have the package for another 18 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good programs. Love the family version. Do not like the subscription part and wish it came with adobe acrobat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased before for another laptop. Thence, this was part of the bundle purchased together with PC 11.5, that I have returned for a refund. The HP product bought around one month ago and was told I would get a refund for everything but this item and Webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Office 365 since it first started and I still use it daily. I always buy a new code before my subscription expires since the codes are always cheaper than the automatic renewal price. However, something changed with the subscriptions in 2020 and I can't active this code until the current subscription actually expires. So please keep in mind that if you have a current subscription that you may not be able to use this code until the current subscription expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. I have my whole family using this software and the best part is 1 price.

    I would recommend this to a friend