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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 11,219 reviews
  • Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is slower and awkward at first. I do like having access to all the Microsoft office apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review - Microsoft 365 family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesnt work with the laptop i bought at best buy which i sent back to the philippines

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a MUST have for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office is essential for any student, proffesional or even the average guy that needs wether to use word, excel or outlook. great design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Needed it for work and school. Love microsoft office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don't really like a monthly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only positive you can install on 5 different devices and updates are cool.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is essential software for both home and work and I love the fact that they are always adding new features. Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is necessary for work and school needs, if you need to work on different documents that have to be sent to windows PCs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great subscription for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased and satisfied with the selection and the Microsoft 365 family subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are pleased with your Microsoft 365 Family subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as described. I added it to my current subscription and it automatically extended by 1 year.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy time extending your subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great package deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great package of all programs that I needed. Easy to set up on my computers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat Microsoft office suite when it comes to integration between different family computers. It was super easy to install and up to 6 different people in my family can use the subscription. I have an older macbook and it installed within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family plan a plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new subscription and this was a good price for a family plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office, it's now a yearly subscription which has it's plus and minuses. Will have to see how easily the subscription updates with next upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Home 365 a Must Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't do without my Microsoft Office Home 365 on my IPads & Mac Air. Has everything I need to keep all my Professional software perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new subscription and it is working fine for all our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much satisfied with the Microsoft 365 Home Subscription. I will surely recommend this to my friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased the family 365, we were able to install on her All-In-One. But, when we tried to install on my pc. it keeps telling me wrong pin number. Microsoft did try but no success. Is this package really for more than one pc?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Operating System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use operating system. It helps to have been familiar with the previous product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price when added to the bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought Office 365 so we could have the newest version of Office on all our computers. We can even update Office for our grandchildren!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it, just need help with multi-downloading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good so far but I can’t figure out how to download it onto another laptop in my household.

    I would recommend this to a friend