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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 11,145 reviews
  • Rated 5 out of 5 stars

    EXCELLENT UPGRADE ON SOFTWARE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really been enjoying using the new Microsoft software. This is the best one yet. Great features, and easy install.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Whether it be its ease of installation, optimized features and functionality, or simply the whole package, we're thrilled you've been enjoying your time with your new Microsoft 365 Family subscription. It's the perfect addition to any workspace or home office, and we couldn't be happier you've found it to offer the support you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with how Microsoft has updated this software and makes it easy to keep it up to date with an annual subscription. I also like that I can install it on several machines under the same license.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software and support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Easy to install. I love the inter connectivity it gives to the family to share info and calendars. Has great security options for kids, but you have to use MS Edge browser. Which seems to be way better than MS previous browsers. Best Buy tech support was very helpful in assisting me with cancelling my individual subscriptions to Personal and combining to 1 Family sub. Saved me some money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not. It works.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say, it is Microsoft full suite if apps with lots of cloud storage. Reasonable rental price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has always been a great product & continues to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I traditionally like to own my software, this 1 year program made sense for my needs and was an easy and quick download. Contained the programs I needed with a lot of improvements and options from Office 2010.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with the sharing benefit. Couldn't complete the sharing process with my family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Diwnload

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The download was simple and has worked well on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………………………………………………………………………,……………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of this Microsoft 365 Family plan allows my family to have up to date software on multiple devices in our home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Worth every penny. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and its office...?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included cloud storage is extremely impressive I didnt have to buy a manual to figure how to use it like 2007. Despite only being a liecense I very tempted to continue my subscription in a year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would be nice if "Teams" was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and perfect for use on my Surface Pro7. All the programs you need for any work needing to be done at home or on the go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dani,

      Thanks for taking the time to share your experience. We're glad you had an easy installation and Microsoft 365 Family is helping you get your work done!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, this is exactly what I need for home use and for educational purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile MS-Office 365 Family subscription!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Office 365 Family subscription - great MS apps we're very familiar with, great home networking features and now great interactivity with other devices such as cell phones and Tablet computers -- easy access to files, etc. from anywhere! Can't go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase, downloaded easily, easy to add other users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased before for another laptop. Thence, this was part of the bundle purchased together with PC 11.5, that I have returned for a refund. The HP product bought around one month ago and was told I would get a refund for everything but this item and Webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product for My Family is a good option to buy it for the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I purchased a year subscription to Microsoft. I like that my Microsoft package will stay up to date and that I could install it on both my desktop and laptop computers.

    I would recommend this to a friend