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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 11,145 reviews
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Geeky Squad .. Dave was so amazing when I was having a computer issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is very compatible with my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for years. While I do miss having the actual licenses, this also gets updated frequently and it syncs between all my devices. If you're not getting a free version from work or school, this is a great way to have access to these programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use MS Office 365 primarily for my school work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product primarily for my academic work and have recieved lots of positive feedback from fellow students about the great PowerPoint designs available for presentations. I like that one can also insert comments in the side bar when creating MS Word documents! This feature is great for editting information and providing suggestions or recommendations for improvements to team members written work. I will continue to be a loyal customer of MS products and I have yet to find any significant faults in the software. Great product! I highly recommend MS Office 365 for anyone that is serious about creating eye-catching and stunning presentations in PowerPoint, Word, Access, or Excel programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I expected. I don’t like having to connect to the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy installation! Highly recommend for those with large family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that has everything I need to run my business!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, to many steps to set up online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house needed to upgrade our Office product beyond the trial stages and chose to do so with the multi computer setup. For the price you cant beat it. I think Microsoft is out to gouge you in the long run though, as you have to renew the subscription every year now, where in the past I bought the same type of product for one price (a little more expensive) and it had a lifetime use with it. We are a family on a budget and don't know if we will be able to renew at the time it comes up and might have to wait. I wish they would go back to the old system, even if it costs a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to use and download - easy to renew and maintain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to check out the rest of this. But just the basics work excellent and lots of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides expected services and can be used easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office, 365, same thing new title

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Office is the standard, mainly because so many companies use it, but it is matter of preference for personal use. The on line version will update automatically so watch out for changes in the top ribbon, they aren't always obvious at first glance and some features move around. Auto Renewal is a convenience. Shared with two others, so 6 is wasted. It would be better if you could choose the number and have a lower total price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Annual Renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 Family software from Bestbuy and the entire process from purchase to installation was completed with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 for Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Microsoft 365 Family. Working on getting it installed on all the required systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase everyone in the family loves using this on their computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teaching Necessities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly switch between Office and Google Docs, depending on what I am doing when teaching. For me, the one thing that is always consistent and improving the most is Microsoft Office. I love the "Family" version because we can have one subscription for all the computers and family members we need in our household. I highly recommend to backup/sync all of your Office files and documents into OneDrive. The best part is we never have to worry about buying a new product every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal for Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy a one time installation of Office or use Office 365. If you have multiple PC, this is the way to go. You can use it for both tablets and PC up to 6 installations. It updates with all future changes. However, you have to renew each year. With the one time approach, it's good but is not updated and a good deal if you don't need the latest and greatest.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. We're really glad that you are enjoying Office 365 Home and that it is meeting your needs. If you ever need anything you can reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with updating, easy to add to a computer, great deal as price keeps 6 computers with most up to date Microsoft Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRESIIDENT UNITED MAJOR MEDICAL, INC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY AND FUN TO USE. GREAT BUSINESS TOOL EVEN FOR ME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the family, can use on multiple devices and everyone has 1tb of on line storage

    I would recommend this to a friend