Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 11083 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 11,083 reviews
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my computers and devices work well...............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office a must need for every day life!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need to tool for both office work and school homework!!! Office gives you all the tools needed for everyday life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access and install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast uploaded and easy access. It's has great office and room for six devices great price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Barb,

      We appreciate your review. We're glad to hear that you had an easy installation and are enjoying the ability to use it across all your devices. Just to clarify Microsoft 365 Family doesn't have a device limit, it can be shared with 6 people. All the people that you share it with also get all the benefits of the subscription.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Essential

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much a great buy for all my office needs, and personal needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 works great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS365 family works great. Nice to have all the software products available for use on all our devices..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Word, Excel and OneNote with this license. I am a big fan of OneNote... it has come a long way and I use it on a daily basis. You also get 1TB of OneDrive storage for every user. OneDrive comes with "Vault" folder now that has additional security layer. I have not used it but plan on exploring.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear that you are a big fan of OneNote and that you like the 1TB of OneDrive cloud storage. Thanks for the review.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365 on my iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for using on my ipad. It allows me to access spreadsheets when I’m not near my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hitch Free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves every member of my family and we are able to share this without any hitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easily installed with a quick guide and support from Best Buy. The email for the other 4 computer systems for this to be uploaded were included in the initial set up. My family is please with Office 365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's MS 365 Family, but renewals are messed up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to extend my current Microsoft 365 Family license for another year. I would have given 5 stars, since, well, it's Microsoft 365 Family. However, 2 issues came up: 1) I entered the license key on the Microsoft site, but then I lost the ability to see my expiration date on that site. When I clicked on "Manage", it took me to a BestBuy site that said something like "product no longer supported". OK, that made me nervous. I tried a couple more times, then called Microsoft. While on the phone with Microsoft, I checked again, and this time it went to the BestBuy site and showed the expected expiration date. 2) It appears that I have now lost the ability to manage my Microsoft 365 Family subscription from Microsoft's site, since now it always sends me to the BestBuy site.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can put it on multiple computers. Easy to load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office package you need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to access Desktop Word. So this is exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for some applications.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, as a Mac user and a user of Mac apps , I’ve gotten by just fine with pages and Keynote as well as the other Apple Office style apps. That being said there are times when for compatibility and just ease, I do my creative and writing in a Microsoft application such as Word or PowerPoint. 365 offers a fairly painless way to have all the Microsoft product on hand for the times which I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the whole Familia

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the whole family. Easy to install. My 13 year old homework and projects now A's. The fact that I can add this to my iPad pro a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hline

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed are ran no issues. easy to use and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding value for great product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Installed this suite to both my desktop and laptop with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Mac. I have a “vintage” MacBook Pro from 2011 that I installed a new seagate hard drive on, I had old files from old word and excel programs that o had saved and moved over, they opened up fine and the formatting was perfect. Very happy. Also, I left gmail due to insane amounts of spam and lack of success unsubscribing, and outlook is awesome. The unsubscribe button actually works, and the email is easy to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Gavin,

      Thanks for sharing your review. We're glad to hear that your installation went smoothly, your old files transferred over, and that you are enjoying Outlook.

      Have a wonderful day,
      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install in the newer computers I have. Must get if you need. To write papers or books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family is an excellent product.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Microsoft 365 (family) twice. It's a fantastic product, particularly, it's a great tool for my sons in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 364

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product it has been great. Never worked with the notes before but I am learning how to use it and so far it is going to be a great help.

    I would recommend this to a friend