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Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 11,145 reviews
  • Rated 5 out of 5 stars

    Best General Solution for Office Applications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software for spreadsheets, business documents, and e-mail. Supports POP3 mail accounts, easy to configure as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed are ran no issues. easy to use and maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else do you want!!! Software License for 5 computers!!! is great, is always up to date and you get more than what ever you will ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade to get some family storage - definitely worth the price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to sign up. Follow the directions and it will get you there. The price was good especially the fact i can use it about 5 different computers or pass to family member

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sharing MS 365 Benefit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ability to share among family and use word daily for recipes and meeting minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with IPad and Laptops and IPhone. Now we all have update Word, Excel, PowerPoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Microsoft Office users for years. I like that this subscription can be used on all my devices. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was easily installed with a quick guide and support from Best Buy. The email for the other 4 computer systems for this to be uploaded were included in the initial set up. My family is please with Office 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software and easy to install. I recommend this software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's MS 365 Family, but renewals are messed up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to extend my current Microsoft 365 Family license for another year. I would have given 5 stars, since, well, it's Microsoft 365 Family. However, 2 issues came up: 1) I entered the license key on the Microsoft site, but then I lost the ability to see my expiration date on that site. When I clicked on "Manage", it took me to a BestBuy site that said something like "product no longer supported". OK, that made me nervous. I tried a couple more times, then called Microsoft. While on the phone with Microsoft, I checked again, and this time it went to the BestBuy site and showed the expected expiration date. 2) It appears that I have now lost the ability to manage my Microsoft 365 Family subscription from Microsoft's site, since now it always sends me to the BestBuy site.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fam365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the whole family especially for my small rental business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having MS Office365 is nice to have on are Family Macs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the money! Easy to transfer to children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to purchase online. I received to product code within 5 minutes. Must have for Microsoft Office products. The knockoffs are horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and all works perfectly in my new computer and in my Samsung S10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive and Current

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about Microsoft. The PowerPoint update is my favorite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an economical way to stay current

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the subscription concept, the shared space and the value of having the entire family on the same license. Definitely the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Easy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was needing to get this for a new computer. Much better than ordering online from some other company and waiting for it to be delivered. It was right in store and I could use it immediately. Purchase was safe simple and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 (6 Lic)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has up to 6 license which it make me easy to maintain for my it product.

    I would recommend this to a friend