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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 11084 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,084 reviews
  • Rated 5 out of 5 stars

    Easy product to use and download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to use and download and can be put on multiple devices

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We just wanted to chime in that not only can Microsoft 365 Family be installed on all your devices; it can also be shared with up to 5 other people and they can have it installed on all their devices. It's one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Always up to date - no more big learning curve!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Adobe Cloud user and have enjoyed the incremental update experience. I jumped at the chance to buy Office 265. I am very pleased and use it on my android tablet as well as my windows ten 2 in 1. I have become comfortable with cloud storage and the generous 1TB that comes with Office 365 is a big plus. Keeping the learning curve down really helps me with my productivity. Being retired I find it helps me with my data sharing among my family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the whole family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Office is very easy to work with. I love everything it includes (I only got it for word) and find myself having all the different tabs open while I work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nice staff. Knowledgeable on the products and if they didn’t know an answer they would find out. Easy to pick up order. 10/10 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MamaLu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like that I can share it with my family and use it on both my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent. It comes with all that ease your life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another nice upgrade...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running Office 2010 until now and moving to this latest update to Office has been great and easy to adapt to all the enhancements. I did have an issue doing the install where my brand new computer had a pre-loaded version already on it. When I put in the product key it would come back with an error code. I went to the Microsoft help page and they ended up dialing into my computer and resolved the issue. I was very satisfied with the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it has what I use in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Easy to install and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Manager, she’s amazing who cares for her customers. I forgot her name but, she will remember my horrible story with Geek Squad. I bought a computer 3 years ago and asked them to come and connect at my home. The representative I was speaking with told me it will be about 4 to 5 weeks before they can get out. This was a crazy answer, so I returned the computer for a full refund and also I cancelled my Best Buy Account. Thanks to Your Valuable Manager, this year I bought a a computer from Best Buy. Customer service is the key to success!!! Robert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is GREAT - Poor job of explaining what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent nearly 30 minutes with the Microsoft rep inside the store. He explained so much and I can't thank him enough. Just like Xbox Live, Microsoft has decided to sell subscriptions to their service instead of "office 2016." Ultimately, it makes sense so I get it. Most people don't want to pay for one more item, but.. Some of the new features are critical for students. They should seriously advertise the ability to convert an entire document into MLA, AMA or other formats with the press of one button. Just this feature makes Office 365 priceless to any student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basics covered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use - installs quickly and you have a lot for your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, useful interface, compatible with my peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well with old Office 2007 files. Just hope I'm not surprised next year at renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent alternative full packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 365 for two years, now, and purchased this package at the time for renewal in order to change the registration details. I appreciate that I am able to install all of the office applications on multiple computers. What's more, as soon as 2016 became available, I was automatically given the opportunity to upgrade without additional charge. I think this is an excellent approach, especially where multiple computers are involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cindym

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft package is an added plus, along with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for small businesses

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and self learning enough features for making data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best way to up grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I would prefer to own and not rent. The price is reasonable and we will always have the most update version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use affordable aNd easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 375

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifetime license not available but it is what it is.

    I would recommend this to a friend