Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,145 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good !!! I am using every day and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College must

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my college classes and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy product to use and download

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to use and download and can be put on multiple devices

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We just wanted to chime in that not only can Microsoft 365 Family be installed on all your devices; it can also be shared with up to 5 other people and they can have it installed on all their devices. It's one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Another nice upgrade...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running Office 2010 until now and moving to this latest update to Office has been great and easy to adapt to all the enhancements. I did have an issue doing the install where my brand new computer had a pre-loaded version already on it. When I put in the product key it would come back with an error code. I went to the Microsoft help page and they ended up dialing into my computer and resolved the issue. I was very satisfied with the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this suite. I've used Microsoft Word, Excel, and ppt for most of my career - approx 30 years and it never fails. Love the fact that it is versatile can use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and I save some money getting this by year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 makes my life easier with all the various types of documents I create. It’s easy to use and gives me race of mind that my word, PowerPoint and excel docs are professionally prepared and accurate. Highly recommend Microsoft 365 to all users!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is the best out there. Its so convenient and can be used with other computers too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package for family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You reaaly have no choice but to get this. O364 family is perfect for us. Everything we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 is GREAT - Poor job of explaining what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent nearly 30 minutes with the Microsoft rep inside the store. He explained so much and I can't thank him enough. Just like Xbox Live, Microsoft has decided to sell subscriptions to their service instead of "office 2016." Ultimately, it makes sense so I get it. Most people don't want to pay for one more item, but.. Some of the new features are critical for students. They should seriously advertise the ability to convert an entire document into MLA, AMA or other formats with the press of one button. Just this feature makes Office 365 priceless to any student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well with old Office 2007 files. Just hope I'm not surprised next year at renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent alternative full packages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office 365 for two years, now, and purchased this package at the time for renewal in order to change the registration details. I appreciate that I am able to install all of the office applications on multiple computers. What's more, as soon as 2016 became available, I was automatically given the opportunity to upgrade without additional charge. I think this is an excellent approach, especially where multiple computers are involved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy purchase. Family plan made sense - super simple to just split the costs of the plan per the user, everyone gets the benefits, don't have to worry about paying individual pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it has what I use in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best way to up grade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I would prefer to own and not rent. The price is reasonable and we will always have the most update version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and we love that we can share eith family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    basics covered

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use - installs quickly and you have a lot for your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, useful interface, compatible with my peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family-Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about this product. Always nice when it includes family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for small businesses

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and self learning enough features for making data.

    I would recommend this to a friend