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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 11084 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,084 reviews
  • Rated 2 out of 5 stars

    What a screw up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was priced at $99.99. When I purchased it, I was charged $109.99. Best Buy screwed up my purchase. I purchased a laptop and a warranty. What was charged to my credit card was well above what I purchased. In fact, the $10 discount I was to receive was actually added on as a separate purchase making the total cost $119.99. Now I have to teach Best Buy basic math because they got everything wrong and I now have to correct it for them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great College Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for an English class I am taking and I love it. It is easy to use and to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and can be shared with my grandchildren for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy CD's again. Always updated to latest version. 5TB of cloud storage. 5 users. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is awesome at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a family and quick to install Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365-GUAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be a customer of Microsoft for over 30 plus years and so far I have not had a major issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always up to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always up to date. not crazy about subscription but it is the way software is going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Family installation made easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate I spoke to in the store was very knowledgeable and answer all my questions. The email follow up that Best Buy sent out with a video link was very helpful too. The installation was easy thanks to the great help. Glad we purchased the program at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad school find

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and got a sweet deal on Microsoft office for the year. I'm a grad student and this was a great help to another year of protecting my school work. Best school buddy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to purchase and activate! A must have for the small business or home office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it gives us the ability to put it on all of devices, mac and pc. 5 of each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a bundle like for effortless work obligations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use Microsoft Office for years! I’m on a trip and needed it in my new computer! Went to Best Buy and I’m always greeted by a nice, knowledgeable sales person! It was easy to download and works like a charm!!❤️

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to have you as a long-time user, and are excited to be your go-to solution! Your new Microsoft 365 Family subscription features the latest version of our most-loved applications, and we're thrilled you've found it to host the reliable functionality you were looking for. Thank you for sharing your experience! We appreciate it, and are glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have, and I will surely recommend everyone to get this affordable Microsoft 365 for all your systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the latest version at all times...great features in this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Up and running in no time. Even got Outlook email to work with my gmail account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Purchase was a breeze and installation as well. It does what it should do and highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just What You'd Expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy a new MS office suite for 2 computers. Easy to install. Features are what you'd expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy to install easy to use It's an excellent program and has many great feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 well worth the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can share files between devices, which makes it easier than having to download them on a thumb drive and load it on to another, over and over. Well worth the subscription by having a constantly updated program

    I would recommend this to a friend