Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 11,145 reviews
  • Rated 4 out of 5 stars

    Not really “family” more multi device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the application itself. The only thing I don’t like, is that even though this is a family plan, each person has to register with the purchaser’s credentials. That’s not right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hitch Free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves every member of my family and we are able to share this without any hitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of getting product updates and use on up to 5 devices relative to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for household with mutliple useds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great selection for a household of more than 1 user. Worked seemlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with copilot and 1TB storage,a significant improvement compared to MS inky subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like having the most updated versions of the software and that I am able to install it on more than one computer. The kids will get a lot of use from this for school projects.. I don't like the fact that I can't use it on older versions of Windows so I will have to update operating systems on more than 1 computer so this will work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, and used on all my Mac devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent. It comes with all that ease your life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sadly not a good review.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I got the FAMILY, was my wife used OFFICE 365 from work. She retired and had built quite a EMAIL list on OUTLOOK and now we find, it does *NOT* fully work where another software has NO ISSUES. We were told by three ( 3 ) ISP .. that ".. Outlook 365 is broken and Microsoft told them, they are NOT going to fix it." I WILL NOT BE RENEWING ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent and knowledgeable to the point they guided us to a better option of computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software. Easy to install and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 well worth the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can share files between devices, which makes it easier than having to download them on a thumb drive and load it on to another, over and over. Well worth the subscription by having a constantly updated program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate. Includes many excellent features and makes tasks easier to accomplish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this versus purchasing out right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the updated software as it comes out and the use of the One drive. Works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, definitely recommend this product, easy to use, needed as a student, it basically speaks for itself. I like that they have the option for family use, it comes in handy when you have more then one child in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSFT - what do you expect.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSFT products for mac. Excel is the best. Word is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenience is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the same product over all 5 computers at work instead of different versions on each on is probably the only real benefit here. Outlook is having problems with windows 10, which is ridiculous, and excel has a weird lag to it when you switch cells. I think they were going for a style there but it just comes off as sluggish. FAIL Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE WHEN I PURCHASED IN MY BUNDLE PACKAGE. I CAN USE ON MULTIPLE COMPUTERS AT NO EXTRA COST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Savings

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Microsoft purchase for a family and you save!We each get our own account. It was was easy to install and you can access your documents online from other devices.

    I would recommend this to a friend