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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 11084 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 11,084 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my team And I love how it works……………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so no surprises or unmet expectations on the product itself, however... the three extra months of subscription we thought we were getting, we will not because of the fine print. We relied on the Best Buy employee's word that we would get 3 months extra subscription without actually reading the card. Also, it took a while (weeks) to figure out how to get this new subscription to override our old academic licenses, which was the whole reason that we bought it in the first place. I appreciate the complete lack of excess resources used in the product's physical packaging, however some actual installation instructions of value would have been appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy made it easy to upgrade license

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M365 is essential to our work and home needs. We needed to upgrade from Personal to Family M365 license so that each family member had their own copy of Office on their devices. I did not want to lose the $ spent already on the Personal license. The store recommended I call the 800 number -- I called BB and they refunded me the pro-rated amount for Personal so I can buy the more expensive Family license while I was at the store. Though odd, this process was super easy and the 800 service tech was GREAT!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenience is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the same product over all 5 computers at work instead of different versions on each on is probably the only real benefit here. Outlook is having problems with windows 10, which is ridiculous, and excel has a weird lag to it when you switch cells. I think they were going for a style there but it just comes off as sluggish. FAIL Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales team was great. I also had the easiest time installing this one and canceling my old one. I'm enjoying this version much better. Its less complicated to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest version of Office and 1TB of storage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Office products for the entire family. Each of us can access the latest version of Office products and have 1TB of cloud storage. It have been great for the kids in school and for the added storage with SSD drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Microsoft for many years. I would never have anything else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE WHEN I PURCHASED IN MY BUNDLE PACKAGE. I CAN USE ON MULTIPLE COMPUTERS AT NO EXTRA COST

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Options Appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the many options in the subscription, even if I don't feel the need to use many of them. I also appreciated being able to use it among the family on more than one computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft products since 3.1. If you've never used Office 365, there will be a bit of a learning curve, but nothing you won't figure out. Meaning, it's different, but not terribly complicated. I'm not too excited about the yearly renewal...but as technology moves forward, you have to adjust.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We love hearing from long time fans. We're glad you had an easy time learning Microsoft 365.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and we put on one computer and share with family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software with 6Tb storage with automatic backup of all files and whatever you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Wish they had a family plan that didn’t have to renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes with a big plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with 1TB free of OneDrive on the cloud storage. I was paying $100 for less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high TB availability for oneDrive storage is helpful and as always Word is a staple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is going to Monthly Payments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 users for one monthly fee. Not bad, I use all 5 so its worth it. Always up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple 365 is a good product but people need to be aware do not load that program or open it when it gets an email to them wait until they get their product and then at that time install it I have not installed this program because I’ve already purchased a family plan from two years ago and I’m utilizing that now And I don’t know even if I’m ever going to use this purchase product because of the problems I had with the single subscriber one that I lost my money on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install in other devices, great discount

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, still overpriced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely rely on built-in insistence of this program over something cloud-based like Google Docs to continue to charge what they do. But overall, the program is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software package is just what we were looking for with our new Windows 11 and our new HP desktop.

    I would recommend this to a friend