Customer Ratings & Reviews
- Model:
- 6GQ-00634
- |
- SKU:
- 5265700
Customer reviews
Rating 4.5 out of 5 stars with 11223 reviews
(11,223 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Easy access
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and use on all of my computers. Good job.
I would recommend this to a friendRated 4 out of 5 stars
Needed .It's more than we need for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for college course . Onedrive does not sync. Having to buy outside items to learn how to understand better.Beezix Quick reference cards are helping .365 for dummy's is way to detailed and complicated,58 pages on the cloud.And Onedrive cloud does not work.
No, I would not recommend this to a friendRated 5 out of 5 stars
Renewed at Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We repeatedly tried to renew our subscription through online chat and phone. We had changed our email address. No one could do anything and I use Outlook...So, we went through Geek squad to renew. What a mess our computers would be without the Geeks!
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
3rd party purchase disaster!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong, Microsoft Office 365 is like an additional must have body part. This WAS my 3rd subscription purchase from Best Buy. However after a Best Buy Geek Squad tech mistakenly canceled/deactivated a recent newly purchased (at a lower cost) unused subscription card when requested to cancel the previous subscription auto-renewal, I'm offered by a supervisor a refund lower than the purchase amount (even though it was never used) in 7-10 days. No offer to just replace the deactivated card. Therefore after being given the "even though" resolve, I will use my choice and subscribe directly to Microsoft for the same current amount if purchased 3rd party from Best Buy and eliminate the possible mistake at my co$t.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that your purchase experience wasn't what we would have hoped for. Thanks for sharing your review. We're glad to hear that you are still planning to use Office.
Best,
Nelson
Office Customer Care
Rated 5 out of 5 stars
Great Program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased Office 365 Home subscription for our family and have installed it on 2 of our computers. I am currently unable to install it on my laptop. A message appears that states it has to Uninstaller something and I could lose files in order to install Office 365 Home. This concerns me.
I would recommend this to a friendRated 4 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my wife and myself the 12.9” and 10.5” IPad pros and it was a no brained to buy this for it. **** beware that even though it says it’s for 3-5 devices, that it’s for the same persons different devices. If you want others to use it on another device they will have to log on as you****
I would recommend this to a friendRated 5 out of 5 stars
Best Price for 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the most cost effective way to buy multiple licences for Microsoft Office if you are using it for anything other than school work. Not a huge fan of needing to be online but I do not know any other way they could pull this off.
I would recommend this to a friendRated 4 out of 5 stars
Easy to install and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please with this product. Easy to install eBay to use
I would recommend this to a friendRated 3 out of 5 stars
MS 360 works ok, except Outlook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MS Outlook has some glitches. It stops working at times when I am writing and sending an email. Most times, the email is not recoverable and I need to stop MS outlook and restart it. It would be nice to fix this problem.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review! We want you to have an all-around great experience with Microsoft Office. Please be sure to use the latest version of Outlook. If you continue to have issues, please follow this link to diagnose problems with Outlook: https://support.microsoft.com/en-us/help/2413813/how-to-troubleshoot-issues-that-cause-outlook-to-crash-or-stop-respond.
Best,
Rachel
Office Customer Care
Rated 4 out of 5 stars
Takes some time to get used to using it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obtained this to allow easier working between work and home. Had some difficulties installing on one machine but not the other. Could have been something I did wrong. Has taken awhile to get used to it and making sure I have the files stored where I need them but has made it possible to get rid of the laptop when going to work.
I would recommend this to a friendRated 5 out of 5 stars
Still need to try it out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello. I honestly don't know how or what to use this on. I was going to read up on it , however I forgot. I'm sure it a great product, if it helps protection on your electronics. You can never be to safe. Happy New Year
This review is from Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
I would recommend this to a friendRated 3 out of 5 stars
Still try it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still try it never use the office 365 home before let you know later
I would recommend this to a friendRated 5 out of 5 stars
Subscription
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Office is a very expensive product. Getting this subscription for a purchase was very generous and shows good customer satisfaction. Finding ways to make purchases feel like you’re getting everything you can out of it.
This review is from Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
I would recommend this to a friendRated 4 out of 5 stars
Great product for home, school or offive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A product to learn for your personal and business use. Good to know the software for your resume. MS office can keep accounting keep storage details and organize a whole office. Run your personal life like an office and you will be organized.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
object to having to pay subscription price yearly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like blackmail---buy subscription or your Microsoft Office will be inaccessible.
I would recommend this to a friendRated 5 out of 5 stars
Finally a Windows OS that works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 8 was a disaster for Microsoft. But the more Microsoft moves toward the Apple OS the better. Windows 10 does this, but it does away with cool programs like Movie Maker. Microsoft provides a Windows 10 download for the new Movie Maker but don't waste your time because it is aweful.
I would recommend this to a friendRated 4 out of 5 stars
It's a good upgrade without learning new items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a nice upgrade without losing too much of the things you're been used to for so many years. There are many new interactive components, but haven't had the time to play with them all. Hate the required annual renewal, as opposed to being able to buy a package and keep it for years.
I would recommend this to a friendRated 3 out of 5 stars
Free is good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a lot of options out there for this kind of program cheaper than this. Too expensive for something that i don't use regularly. But is froms Microsoft so it is good.
This review is from Microsoft - 365 Family (Up to 6 People) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
I would recommend this to a friendRated 5 out of 5 stars
Always up to date
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea if you like to always have the most recent software. But sometimes you get used to something and the update/change may not be what you want or a hassle to learn. But I'm sure it's also because I jumped from 2007 version. Maybe as they update this, smaller impacts will be easier.
I would recommend this to a friendRated 5 out of 5 stars
Needed renewal for Office 365 Home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be easier to order and send to me. It was okay except the employee did not set up the code used for the program. Had to go to store after talking with employee services in order to be able to get one that I could download on my computer.
This review is from Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
If what you experienced was difficulties with your product key code, this link might be a helpful future reference for you: https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app
Additionally, our Customer Support Team is always more than happy to help with any Office related question or concern you may have.
We wish you the best and thanks for being a part of the Microsoft family!
Sincerely,
Jo
Office Customer Care





