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Customer reviews

Rating 4.5 out of 5 stars with 11223 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 11,223 reviews
  • Rated 3 out of 5 stars

    Wow! it Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this program in order to access and send out my resume, as well as be able to read and edit spreadsheets for a Six Sigma class. There's little choice you have when it comes to spreadsheets and Word documents. So I'm stuck, being forced to buy a monopolized products. Microsoft doesn't mix with Google Docs, Google doesn't mix with Apple, Apple doesn't mix with Microsoft, So yeah me! It is what it is, a year by year rental of Microsoft Office.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts and feelings. We appreciate feedback from our customers as it helps us create the best possible Microsoft experience possible for you.

      To address your concerns, we did some research and think this link might just aide in calming some of your frustration in working between Google, Apple, and Microsoft: https://support.office.com/en-us/article/switch-to-office-365-11aff781-f035-4434-9eea-da4b5f9e657f?wt.mc_id=otc_home

      That link guides you through the step required to transfer documents from Google to Microsoft Office. Check it out and feel free to reach out to us with questions.

      Take care.

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Windos is great and all..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I do hate the subscrition part and I really did like the old program a tad more. She dose get it done and all the products do stay current.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft free for 3 months is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stalling Microsoft happy to get 3 months free subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way for the household to share!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone can connect to this program. Don't wait! Get yours today. Not sure I like the 12 month auto renew subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad that you are enjoying the ability to share your Office 365 Home subscription. It's one of our favorite features as well.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program for a number of years and have had excellent success with all of the parts so depend on it for all of my workings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. However you have to watch the Automatic Renewal process. Can be difficult to stop if you prefer to buy it without auto renewals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my wife. She uses it to create spread sheets and study lessons for her Sunday school class. She is very pleased with office365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has some new features over previous editions. My only complaint is I wish you could buy the 5 user license outright rather than annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great product. Great quality.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product. Great quality. Very useful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bundled package was easy to update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although some newer versions (or updates) made the process more than a click and a save, the work-arounds were simple and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to 6 people can use it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on a black Friday deal and was priced right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product less than a month ago and I have had nothing but problems. First installation went fine. On computer 2 I spent over 2 hours with geek squad until they gave up. I spent more than 2 hours with microsoft and now I have to do it all over again. On the third computer the software would not load. I am very unimpressed with the lack of support by Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can really run an office without Microsoft office and this particular one allows me to connect up to 5 devices love the versatility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. Microsoft never fails me. Always the highest of quality in their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this subscription as a gift from a purchase. I never used it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365. I always dread adding software or anything connected with computers. I'll be able to add the software to other computers also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aged out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need customer support for the installation but no help for someone my age.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is one of a kind. There is no substitute for what Microsoft offers. There has never been a replacement product that is as effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription was great for our family. It had all of the tools that we needed to use different programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes it convenient for multiple family members to have the Microsoft suite of products. One family member had difficulty registering the product to his computer.

    I would recommend this to a friend