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Customer reviews

Rating 4.5 out of 5 stars with 11148 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 11,148 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value if you have a lot of computers at home. We upgraded to family once we had to do zoom class for my son and he needed his own computer for class and homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have great features. this is a must buy. this is also easy to install. i have experience no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great for our family! Able to do so much and create so many different documents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for family to use. Even ifbit has ro be re bought every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cindym

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft package is an added plus, along with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded MS Office solution. Cheaper and can use on 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac Book Air 13.6 Labtop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter talks a lot about the Mac’s Book Air 13.6 Lab Top. She talked to her friends at School how fast it works and they like it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365-GUAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be a customer of Microsoft for over 30 plus years and so far I have not had a major issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy to share. I have been using Office for many years and with the annual renewal I will always be up to date with upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to add to my computer and everyone in the family is now able to create and send the documents we need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OneDrive Great Deal with Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for software for many users and OneDrive storage works well on the HP and iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install Challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some difficulty installing Microsoft 365 on a couple of the family computers. I am not sure why it is that some installs went very smoothly, and others not. Microsoft 365 is an Excellent Product once it is installed and working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is not global to use as family members

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this best to office work But ,I buy this product to share with my family. my family not live in USA. So it is difficult to sharing family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Family subscription allows us to install the product on each of our devices in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Golden.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. I Love the price and the number of office products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life very easy. I love being able to edit my documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed using Word and Excel. They're very useful tools in everyday life; and they're user friendly for basics, easy to learn for more complex needs. I haven't installed on other devices as yet to know how well additional sign-ons will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install e share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this combo family for Microsoft 365, easy to install e share with your family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best suite of office apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might seem like you’d be better off buying it once and not the subscription, but subscription is better because you don’t have to buy upgrades every year. You automatically get all the latest with the subscription and can share it with up to 5 people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft through Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this discounted , installation was seamless and easy to share with family

    I would recommend this to a friend