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Customer reviews

Rating 4.5 out of 5 stars with 11148 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 11,148 reviews
  • Rated 5 out of 5 stars

    I love my new Office 360, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Office 365. It installs easily and the applications are the best. I have been using MS Word since version 1.0 on MS-DOS (Old Disc Operatiing System from Microsoft circa 1981) I'm getting the hang of using OneDrive, but it is a little hard getting used to. Carefully moving files to the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digitally downloaded.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colllege student needed the program for their projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It is good for the family and for work online like doing paper works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to enjoy your computers, phones and tablets can be shared with your family or with your colleagues in the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a game changer. Excellent purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just got to have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were cheaper but does what you need it to do when you need a spreadsheet or word document.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially if you're a student doing a lot of reports and thesis and using a lot of computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365 LisaT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was relatively easy to install. I was fully satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Executive Director

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product makes the sharing of documents and information seemless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don’t like that you can’t purchase a disc and install these on your computer anymore I do find it easier to download it automatically from the website. It’s also great because it can be installed on multiple devices. I even installed it on my iPhone and iPad, in addition to my computer. So that kind of makes up for it. I’m not a major fan of having to pay a yearly subscription after purchase but what can you do? Nevertheless it’s the same great product it’s always been and worthwhile having on all of your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better deal than the 10 dollar a month subscription to office 365. It has the same great features and allows us to have 6 users. Same great Office suite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hugs n Luv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To install it is so easy! Great program. You can install several family laptops !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product. Has everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 -Breakthrough Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a breakthrough service. You get everything you need for the whole house for a fraction of old way of implementing their software. Delighted with the Microsoft 365 purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need training to install what you sell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because MS states it is required to access Outlook Classic. After 6 visits to the Geek Squad from 2.5 to 5 hours, i have another session scheduled to attempt to get it install and working ... even purchased a new laptop and still no success with any of the 4 laptops

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Exactly What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 Home (5-PCs or Macs + 5-iPads or Select Windows Tablets) (1 Year Subscription) - Windows|Mac is exactly what I needed for both my family and professional life. I use this subscription across desktop, laptop, iPad, MacBook Pro and iPhone with no issues. Does exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Girish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use full the my computer. And for office and home computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for our family. So important to have so much space for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we need for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my family. Three users with varying needs and skills with Microsoft products. Easy to install and set up, especially already having Microsoft accounts. Great organizational suite and I use for college as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cheryl,

      Thanks for sharing your experience with Microsoft 365 Family! We're so glad it's meeting everyone in your families various needs.

      Have a wonderful day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been lugging USB files back and forth for years. Now with Office 365 I just open a file on my PC at work or my Mac at home and it's all there as I left it. Don't worry if I'm on the latest version. Great. Not a power user so that's why I can't give details like some users can...

    I would recommend this to a friend