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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11210 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 11,210 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Family software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and use!! I needed the PowerPoint to complete my presentation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grad school find

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and got a sweet deal on Microsoft office for the year. I'm a grad student and this was a great help to another year of protecting my school work. Best school buddy for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many who think that it's better to just buy Office 2013, but if you have a family, the benefit of having 1TB cloud storage for each user for a year along with 60 minutes Skype calling each month is worth it. If you're going to utilize all the features of Office 365, it's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    finally get my computer back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this on my computer for awhile. My wife is always taking my computer to use it and so is my son for his school work. I finally broke down and bought to install on their computers. I now have my own computer back! They love having it on their own computer and don't have to use mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process from start to end. Meets my expectati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download, install and share with my family members. I received the link by email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great on all of my devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this installed on two of my three devices and everthing works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially if you're a student doing a lot of reports and thesis and using a lot of computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have the software and not have to put everything in the cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an useful thing to have, too bad we can not use these programs without these but hey it is useful to have anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nice staff. Knowledgeable on the products and if they didn’t know an answer they would find out. Easy to pick up order. 10/10 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 OFFICE IS WHAT YOU NEED TO HAVE ALL OF YOUR DOCUMENTS PROFESSIONALLY DONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! Much better than logging into my workplace MS 365 on my desktop. It was worth the price because I used a promo offer. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been great! I know nothing about electronics, so it has been pretty easy to follow the instructions on setting it up & when I ran across problems, I got the Geek Squad to help me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was excellent and knowledgeable to the point they guided us to a better option of computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings for my wife and me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had microsoft 365 family insalled on my wife's laptop by the Geeks. They are great. I then took my desk top in to the geeks to installed the software on my computer. I am very happy with the update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buying Office online

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase software. Was sent code and downloaded with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what i need to run the business i am in charge of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just got to have it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were cheaper but does what you need it to do when you need a spreadsheet or word document.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am trying to stay bi-lingual so wanted to get the Microsoft suite on my mac. Bought the version for 5 computers and have been able to install on both my PC and my MAC. I don't like that I have to buy and renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service and products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and the Best Buy Team Tech and sales folks in store - The service was white glove! The team helped identify the challenge and offered ideal products to correct the challenges presented.

    I would recommend this to a friend