Customer Ratings & Reviews
- Model:
- 6GQ-00634
- SKU:
- 5265700
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.
This summary was generated by AI based on customer reviews.
Hard to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not have clear instructions on how to install. and if you ask a customer service they right away want to send you to a department where they are going to charge you up to 200.00 or more. It is alo not clear how to install on other devices.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience. We would love to help you install Office 365 Home. You can follow the instructions in our help page here: https://aka.ms/AA4rq32.
Hope that helps,
Nelson
Office Customer Care
program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i called micro soft , and trying to download the program will not work on my computer
No, I would not recommend this to a friendOK. Not as good as laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting a more robust software. Maybe my expectations were too high
No, I would not recommend this to a friendI use these products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I probably would have been fine with just one user vs 5 but it works well
I would recommend this to a friendNothing special
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little hard to make it work but at the end no problem
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We're glad you were able to figure out the installation in the end. We do have a troubleshooting guide here in case you need to reinstall it here: https://aka.ms/AA4rq32.
If you ever need anything please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work I don’t like it it’s hard to use I’m done typing now
No, I would not recommend this to a friendIt was for more then one computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Program was for more then one computer. So far no problems with it.
I would recommend this to a friendHard to figured out how to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think i could install office 365 without geek squad help.
I would recommend this to a friendi was told incorrect info by associate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only was I told incorrect return info by a store associate but when I went to return it after 13 days they said it was part of a nundle thus my total would go up. after that fiasco with them they said to come back and talk to another mgr. I called customer service who caalled the store and we had a 3 way with the store mgr. They asked me to return take it back tonight, I went back Tonight and they cant get thr system to compensate me because its the 17th day. I have spent 2 hours trying to return a product I tried to return w.in 15 dats originally. I have never in my life had such a bad experience and im very dissatisfied with Best Buy
No, I would not recommend this to a friendDifficult to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install. Asking for microsoft email !!!
No, I would not recommend this to a friendNot sure how to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learning to use not sure what all can be done with it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
There's loads of great ways you can use Office 365. If you want an easy-to-understand run through of all the features to your new software, we suggest follow this link: https://support.office.com/en-us/article/what-s-new-in-office-365-95c8d81d-08ba-42c1-914f-bca4603e1426
We also suggest checking out our Office Support Center to learn about tips, tricks, and basic functions essential to making your Office experience the best it can be. Check it out here: https://support.office.com/
Welcome to the Microsoft family!
Sincerely,
Jo
Office Customer Care
Replaced expired office 2010
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Microsoft office for years and this 365 program is great.
I would recommend this to a friendStill cannot get it loaded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get it loaded. Do not have the correct information
I would recommend this to a friendAnnoying Updates
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Non-stop HUGE updates that take forever to download.
No, I would not recommend this to a friendSoftware definitely doesn't behave like Windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My issue/fault, but expected the Apple software to behave more closely to the Windows version. Makes it difficult to use one version at home and another at work when the functions are so different. Causes significant learning curve and delays and lost productivity
No, I would not recommend this to a friendquick option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too pricey just for one year but quick alternative.
I would recommend this to a friendHate It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protect is much harder to operate then buying the program on a disc. It took so long to download and it doesn't run very fast. I can't seem to move the mouse as careful it jumps. Also my publisher locks up on me. If I insert 2 or more pictures they disappear. Then I have to close and reopen. Also the view is very week (Hard to see) I'm very sorry that I bought the 365 for up to 5 computers. Never again.
No, I would not recommend this to a friendSOS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its microsoft - these people do not know anything about intuitive design in the future we'll look back on this company and wonder why the world was willing to accept this quality and the idea of forcing the whole suite on install - please get this if you have to ....that's why I got mine
No, I would not recommend this to a friendOverloaded with Gimmicks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not for someone who wants a simple word processer. I spend way too much time changing what Word thinks I want to what I actually want. Way too many bells and whistles that are hard to work around. Will defiantly not renew my subscription..
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
For an easier time adjusting to Word and its latest features, we think you might like to check out this link: https://support.office.com/en-us/article/word-for-windows-training-7bcd85e6-2c3d-4c3c-a2a5-5ed8847eae73
Cheers to your productivity!
Sincerely,
Jo
Office Customer Care
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lol challenging to navigate but does the job. Gets what I need done
I would recommend this to a friend