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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 11224 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,224 of 11,224 reviews
  • Rated 1 out of 5 stars

    Office 365 will hold you hostage for more $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought office 365 with my MacBook Pro last year. Had always used it and shied away from Apple Pages and Numbers apps. Got a huge surprise when the year was up and they wanted to charge me another $100 annually to access my own files on my computer (not in the cloud). My files became read only. Some of tHese were files I created ten years ago! I am having to recreate them in Pages as I refuse to have Microsoft control and profit from me. Apple Pages and Numbers are just as good, if not better than Office! What a pleasant surprise! Thank you Microsoft for converting me to being an Apple user.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fix your Cancellation of a Subscription

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this and now, I'm trying to renew with a different product, Bestbuy is still holding it as active and am unable to renew subscription with the product purchased elsewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't actually last a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't actually last a year after activating code it expired after only 15 days. After talking to Microsoft support for over an hour any form of help was refused. Better off just flushing your money down the toilet and using google docs, hey it's free!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OFFICE 365 HOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad product. Does not work. I never could install it. Went back to best buy/Geek and there nobody did help me and no money back. I lost my money

    No, I would not recommend this to a friend