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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 11081 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers have good things to say about the 365 Family subscription, particularly its ease of use, compatibility across multiple systems, and affordable price. Users appreciate the software's performance and the convenience of cloud storage. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 11,081 reviews
  • Rated 5 out of 5 stars

    Microsoft - 365 Family (Up to 6 People) (12-Month

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Family has allowed us to use all of the most current apps and technology on our new laptop. This product is available for up to 6 devices and has allowed us to add to multiple devices to stay current.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT FOR DRAGON NATURALLY SPEAKING USERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially rejected the notion of a continuing-pay for use model, but with two laptops and a desktop to keep current, I reconsidered when I recently replaced one of the laptops. Installation was curiously easy and I quickly learned that ease of installation is related to the product’s most glaring shortcoming! The applications do not become 100% resident on the target devices. Instead, some sort of hybrid local/cloud/background is employed. It is this non-localized application residence that renders Office 365 largely incompatible with Nuance’s Dragon Naturally Speaking! Neither company is particularly forthcoming about this glaring shortcoming. Each conveniently points a finger at the other, while neither bothers of offer a reasonably visible and/or accessible compatibility warning ― not one that a customer is likely to see prior to purchase anyway. So… If you are a fan/user of Nuance’s Dragon Naturally Speaking, know that Dragon will NOT FUNTION with Microsoft Office 365 applications as you expect them to and certainly NOT in the way that Dragon users have become accustomed. Dragon dictation CANNOT be input directly into (for example) a Word document. The ONLY means of input is the multi-step process of (1) dictating first to the simple text Dragon dictation Pad, (2) selecting the desired text from the pad, (3) cutting or copying the selected text from the Pad and (4) pasting the text to your Word document. Even Google’s free office suite does a better job than this! It too requires use of the Dragon Pad, but the with the Google app, the Dragon Pad is called up when dictating begins and moving the Dragon Pad text to the document is accomplished more easily with the Dragon Pad Transfer command. So… While this wholly unexpected and unacceptable compatibly issue lingers, at least I get to keep paying each and every year for the privilege of, Microsoft Office 365. Apart from that, Office 365 functions like Microsoft Office. I have the sense that this issue will catch up with and perhaps haunt Microsoft and/or Nuance (Dragon), but a lot of money will have changed hands by then and a lot of users will feel frustrated at best, and duped at worst. CAUTION DRAGON NATURALLY SPEAKING USERS ― THINK TWICE ABOUT OFFICE 365!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student and have to make so many files, presentations, and essays that require me to either save for another time or for future references. I have family members that are part of the family microsoft 365 for one family member is highschool, college, and teacher. Having Microsoft 365 family plan allows all of us to have a lard storage for our works that is saved and can be accessed in other devices as long as same account. Having the accessibility and storage helps me and my family save and keep track of our work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    program's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers allot of programming for your office and for your writing tools along with creative mind for a good price i feel like but i still feel like they could be more descriptive on the product itself and how they all work before buying into it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need for home and office work. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Windows 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase with two college students and family that have or just purchased new units. Laptops and/or desktops. Still learning from my kids all the features this product offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accomplishing my life goals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Microsoft 365 family . I wanted to use the excellent for medical, doctors, personal and genealogy. Create our life history and story.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great! Easy setup, no issues. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the fact that Microsoft makes you pay for 365 when I used to be free. Too expensive to have to renew each year. Very disappointed,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has become a better value with the family plan and being able to get online updates instead of purchasing a disc to install, old days, is a better way of doing things. Being able to use Office 365 on Apple computers makes things much simpler.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Experience & Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Microsoft 365 from Best Buy and couldn’t be more pleased with how simple and seamless the entire process was. From checkout to activation, everything worked exactly as it should—no tech headaches, no fine print surprises. The digital delivery was fast, and I appreciated the clear instructions for setup. Within minutes, I was up and running with Word, Excel, Outlook, and all the tools I rely on daily. Best Buy made it easy to get exactly what I needed without any hassle. If you’re on the fence about where to grab your Microsoft 365 subscription, this is your sign—Best Buy’s the move. Great price, great service, zero regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for mi family Very easy to use and the 1 tb of store very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out for ads that want you to download meaningless apps during the loading process. Instructions were not very clear. But other than those it is a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 is a must have for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that having my Microsoft 365 applications available on all my devices makes for smooth transitions. Sending and receiving last minute updates are just a click away. A must have! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great product with the ability to work on or offline. I love the family plan which includes up to 6 users and the ability to start working on one device and continue working on another. I also like the collaboration features and that it provides 1TB of storage with the subscription. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it can cover 10 devices per person and make ctosoft has been a reputable brand. It was a good suite if software including defender.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 has all the apps you know (Word, Excel, PowerPoint, and best of all OneNote) and allows you to install them on 5 different machines. The subscription also includes 1TB of OneDrive cloud storage, and since the OneDrive integration introduced in Windows 8 this puts Office 365 Home over the top. If you need the best suite of productivity apps and tons of cloud storage you really can't go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best Office product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you have several devices / family members. Easy to use and gives you all the updates you will need. Activate and you are off to the races.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. Now that I figured out how to get into my Microsoft account. The product appears to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Now includes co pilot. Great addition. Awesome value for what you get.

    I would recommend this to a friend