4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 11214 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers love the 365 Family subscription for its ease of use, compatibility across multiple systems, and great price. Many appreciate its performance, software features, and cloud storage capabilities. Installation is straightforward, and users value the regular updates and tools like Excel. However, some customers dislike the yearly subscription model, and a few have experienced issues with Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 11,214 reviews
  • Rated 5 out of 5 stars

    Great service, easy install!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to buy and even easier to install. Thanks, Best Buy, for reminding me to install it, as I had forgotten to do it as soon as I got it. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for up to 6 people

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for instlaling / updating Microsoft up to 6 people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was actually actually recommended to me by my grandson. It has definitely lived up to the praise he gave it@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 365!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Microsoft Office 2007 for quite a while and love Office 365! It is an easy transition for those wondering whether on not they will be able to switch to a newer version...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locating the item and making the purchase was flawless. The activation was no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome and the service is top-notch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comes with cheap cloud storage too!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I persevered with outright purchases and upgrades to MS Office for so long. Subscription takes care of everything and is reasonably priced, even if you just use Word and Excel. This version gives you 1TB of cloud storage for each user in the family. That's an awful lot of Docs and spreadsheets that you don't have cluttering up local disk space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. I use it all the time. If you had and let your subscription lasp. You will wish you spent the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great priduct

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is easy to install and great for family use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product but would not purchase from geek squa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft products but i will never purchase from Best Buy Geek Squad ever again! I purchased a year subscription and somehow they cancelled my subscription after 27 days. Nobody could give me an answer as to how that happened! Geek squad continuously sent emails that it was urgent that I take action to install my product but I had already installed my product three times on three separate computers. There was no offer to remedy the situation from Best Buy or Geek Squad but Microsoft took care of it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge program, but necessary. Sometimes quirky, but all in all it dose what it needs to do. I am not sure about the 1 year subscription, It may be better to get the full version and use it longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DebraJ

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had it on my computer and love using software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to Purchase

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better way to purchase this platform rather than in the old days of purchasing the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you expect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the office products like you would expect. Installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodeal. Now I can cover all of my devices with genuine Microsoft products. From phones to laptops to desktops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program is needed and helpful. Happy that with the Tech Support I am able to install program on all my laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I can use on all my devices. Microsoft once again comes through with a suite of apps for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a program to open files and print. Does everything I need. My 9 YOA even uses the program to do homework on. Simple to install even for people that are not computer smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product especially when going back to the workforce and can use these applications on to go or on your computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Family is supporting you in teh workforce.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    easy too use if you know power point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I could no longer get Microsoft 2010. My grand children have been using power point 2010 in school. They are able to use the 2013 power point without any issues.

    I would recommend this to a friend